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44 help desk jobs at 43 companies in North Carolina

1mo
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Help Desk Technician
Charlotte, North Carolina, United States
OnsiteFull Time
McMillan Pazdan Smith
McMillan Pazdan Smith: Private architecture, planning, advisory, and interior design firm serving public and private clients across the Southeast.
1+ YOERequires 1+ year of help desk, desktop support, customer support, certification, or equivalent experience; Windows, Mac, Microsoft 365, hardware, networking, security, and communication skills. Technical certification preferred.
Microsoft Windows, Mac, Microsoft 365, Wi-Fi, TCP/IP, DNS, DHCP, VPN, LAN/WAN, Intune, NinjaOne, Setyl
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2mo
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Help Desk Technician
Cornelius, North Carolina, United States
OnsiteFull Time
Financial Independence Group
Financial Independence Group: Independent insurance marketing organization serving financial professionals with annuity, life insurance, care planning, and retirement-planning solutions.
Help desk experience, Windows and Office Suite expertise, hardware/software troubleshooting, networking knowledge including TCP/IP, DNS, DHCP, and VPN, and strong problem-solving and communication skills. IT degree preferred.
Microsoft Windows, Microsoft Office Suite, TCP/IP, DNS, DHCP, VPN, Active Directory
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2w
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Help Desk Technician II
Cary or Westlake Village
$50k-$75k/yr OnsiteFull Time
Pennymac
PennymacNYSE: PFSI: Public U.S. mortgage lender and servicer providing residential home loans to Americans and managing mortgage-market investments.
1+ YOEAssociate's or Bachelor's degree in computer science or related field preferred; 1-2 years help desk experience; proficiency with Active Directory, Google Workspace, remote support tools, and networking concepts.
Active Directory, Google Workspace, remote support tools
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1w
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Help Desk Support
United States or Reston or Montgomery or Charlotte
$81k-$139k/yr RemoteFull Time
ICF
ICFNASDAQ: ICFI: Global consulting and technology services firm.
3+ YOEU.S. citizenship, reside in U.S., authorized to work, lived in U.S. 3 of last 5 years; bachelor's degree in relevant field or high school diploma with 4 years experience; 3+ years customer support or service desk experience.
ServiceNow, Salesforce, Microsoft Dynamics, Jira Service Management, Databricks, Azure, Power BI, Azure Data Factory
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3mo
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Coordinator, Help Desk
Durham, North Carolina, United States
OnsiteFull Time
LCI
LCI: Nonprofit U.S. manufacturer, distributor, retailer, and technology-services provider employing people who are blind or visually impaired.
5+ YOETwo-year degree preferred, 5 years related experience, strong phone and communication skills, knowledge of enterprise systems, hardware, networks; Axapta experience helpful.
Active Directory, VPN, Axapta, Microsoft
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22h
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Help Desk Senior Analyst
Wilson or Greensboro or Richmond
$57k-$67k/yr OnsiteFull Time
Truist Bank
Truist Bank: North Carolina-chartered commercial bank serving retail and commercial clients with deposits, lending, payments, wealth, and trust services.
1+ YOEHigh school diploma or equivalent; 1-3 years help desk experience; excellent communication, problem-solving, and conflict resolution skills; ability to handle stressful environment; minimal travel up to 10%.
ServiceNow
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3w
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Help Desk Support Technician
Durham, North Carolina, United States
$19-$21/hr OnsiteFull Time
DecisionPoint Corporation
DecisionPoint Corporation: Federal IT and management services for government agencies.
1+ YOEAbility to obtain Public Trust clearance; one of HDI CSR, HDI Desktop Support Technician, or A+ certification; 1+ year help desk and IT call center experience; knowledge of Windows, SMS, Exchange/Outlook, TCP/IP, vBNS, MPLS, VoIP, Cisco routers.
Windows, Microsoft Systems Management Server (SMS), Microsoft Exchange, Microsoft Outlook, TCP/IP, vBNS, MPLS, VoIP, Cisco routers, ServiceNow, Remedy
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1mo
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IT Help Desk Supervisor (Hybrid)
Canton or Farmington or North Carolina
$88k-$125k/yr HybridFull Time
Intact Insurance Specialty Solutions
Intact Insurance Specialty Solutions: Specialty insurance carrier serving brokers and wholesalers with coverage for complex commercial and unique risks.
5+ YOE1+ Mgmt5+ years help desk or technical support experience with 1+ year supervisory experience; experience with ITSM processes and Atlassian Jira Service Management; ITIL Foundation preferred.
Atlassian Jira Service Management, ITSM
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2mo
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IT Help Desk
Irmo or North Carolina or South Carolina or Georgia
OnsiteFull Time
Cregger Company
Cregger Company: Family-owned HVAC, plumbing, electrical, and appliance distributor serving contractors, builders, and homeowners.
2+ YOERequires 2–3 years of professional IT support experience, an associate degree in information technology or equivalent experience, strong customer service and communication skills, and proactive problem-solving ability.
Epicor Eclipse ERP, Microsoft Office 365, Microsoft SharePoint, Microsoft Teams, 8x8 Virtual Office, MITS Business Intelligence, Innovo Suite, Windows 11, iPadOS
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1mo
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Technical Help Desk
Holland or United States or Cary or North Carolina
OnsitePart Time
Bühler Group
Bühler Group: Global provider of industrial processing technologies and manufacturing solutions.
High school diploma or GED, relevant degree or equivalent training or experience, strong communication skills, industrial systems knowledge, and experience with an MRP system and Microsoft Office Suite.
MRP system, Microsoft Office Suite
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2mo
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Help Desk Manager
Fort Bragg, North Carolina, United States
$85k-$115k/yr OnsiteFull Time
General Dynamics Information Technology
General Dynamics Information TechnologyNew York Stock Exchange: GD: Provider of enterprise IT services and defense solutions.
7+ YOE7+ years related experience; TS/SCI clearance; US citizenship; DoD 8570 IAT Level II/8140 CE certification (Security+ or equivalent); Microsoft Azure Administrator (AZ104) within 180 days; on-site support; ability to lift IT hardware.
Active Directory, SCCM, PXE Boot, Microsoft Azure, Help Desk Software
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2d
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Help Desk Technician
Charlotte, North Carolina, United States
HybridFull Time
Ginkgo Residential
Ginkgo Residential: Privately held multifamily housing acquiring, renovating, and managing affordable, e-friendly apartment communities across the Carolinas.
Proven technical support experience preferred; proficiency in Windows 11; basic scripting with PowerShell preferred; strong troubleshooting and communication skills; basic Active Directory and Office 365 knowledge preferred; valid driver's license; flexibility to travel to client locations.
Windows 11, PowerShell, Active Directory, Office 365
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3w
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IS Help Desk Coordinator
Concord, North Carolina, United States
$17/hr OnsiteFull Time
Daymark Recovery Services
Daymark Recovery Services: Non-profit community provider of mental health and substance abuse services.
High school diploma required; 2-year degree/certification in computer science or related field preferred; 2 years experience in call center/front office or software technical support preferred; proficiency with Microsoft Office and Nextgen EHR.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, Nextgen Enterprise EHR
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1d
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Tier 2 Help Desk Tech Lead- #122292
Cullowhee, North Carolina, United States
$73k/yr OnsiteFull Time
Western Carolina University
Western Carolina University: Public regional university awarding undergraduate, graduate, and professional degrees for North Carolina communities.
1+ YOERequires an associate's degree in IT plus 1 year experience, or bachelor's degree with 1 year experience, or bachelor's in IT; proven help desk and technical support experience; must be eligible to work in the US without sponsorship.
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3w
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Help Desk Analyst I
Winston-Salem, North Carolina, United States
OnsiteFull Time
Allegacy Federal Credit Union
Allegacy Federal Credit Union: Member-owned, not-for-profit North Carolina credit union providing personal, business, commercial, and wealth-management services.
1+ YOE0-2 years computer support experience; high school diploma or equivalent; customer service experience strongly desired; ability to lift 50 lbs.
TrackIT
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2mo
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Help Desk Specialist (Back To Business I.T.)
Beavercreek or Dayton or Columbus or United States or Arizona or Colorado or District of Columbia or Florida or Georgia or Kentucky or Maryland or Michigan or North Carolina or Ohio or Oregon or Pennsylvania or South Dakota or Texas or Virginia
$50k-$70k/yr OnsiteFull Time
Greentree
Greentree: Family-owned IT and management consulting firm serving federal, state, local government, and commercial clients.
4+ YOEFour years supporting Windows, Microsoft 365, Intune, Active Directory, and Entra ID, plus troubleshooting and customer service skills. Degree or three years' experience in lieu; U.S. citizenship required.
Microsoft 365, Microsoft Exchange Online, Microsoft SharePoint Online, Microsoft OneDrive, Microsoft Teams, Microsoft Entra ID, Azure AD, Windows 10, Windows 11, Microsoft Office, Microsoft Intune, Active Directory, Microsoft Windows Server, DNS, DHCP, NPAS, Exchange, SharePoint, macOS, VPN, wireless LAN controller
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1w
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IT Service Desk Technician, Kernersville, NC
Kernersville, North Carolina, United States
OnsiteFull Time
S&N Communications
S&N Communications: Private U.S. infrastructure contractor building fiber, power, and gas networks and locating underground utilities for providers and municipalities.
High school diploma or equivalent required; associate's degree in IT preferred; 1-2 years help desk experience preferred; valid driver's license; ability to travel overnight; lift up to 50 lbs; knowledge of Windows, Microsoft 365, iOS, Android.
Microsoft 365, Windows, iOS, Android, Microsoft Office
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3w
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IT Help Desk Process Improvement Analyst
Salisbury, North Carolina, United States
$93k-$139k/yr HybridFull Time
Ahold Delhaize USA
Ahold Delhaize USAEuronext Amsterdam: AD: The U.S. service division for a global grocery retailer.
5+ YOE5+ years equivalent experience in technology; ServiceNow reporting and ticket monitoring; strong communication and collaboration; ability to work independently; U.S. work authorization required; bachelor's degree preferred.
ServiceNow
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2d
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Help Desk Customer Service and Support (CSS)
Fort Bragg, North Carolina, United States
OnsiteFull Time
Bristol Bay Construction Holdings
Bristol Bay Construction Holdings: Alaska Native-owned holding delivering construction and support services to government and commercial clients.
2+ YOE2+ years troubleshooting hardware/software; current desktop Microsoft OS knowledge; IAT Level II per DOD 8570-01-M; U.S. citizenship or ability to obtain; pass government background investigation.
Microsoft Operating System, EMTS, Active Directory, TCP/IP
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1w
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IT Support Analyst/Help Desk
Jacksonville, North Carolina, United States
OnsiteFull Time
3 Reasons Consulting
3 Reasons Consulting: Woman- and service-disabled veteran-owned cybersecurity and Health IT consulting firm serving healthcare organizations and government agencies.
2+ YOEActive Secret clearance; Security+ CE; Windows 7+ certification or obtain within 90 days; 2+ years IT help desk support; rotating 8-hour shifts including weekends.
Remedy, Active Directory, Microsoft Windows, Microsoft Office, VMware, VPN, Anti-Virus, WSUS, Retina, HBSS, DameWare, Juniper, SCCM
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