2,230 help desk jobs at 1,436 companies in United States
Help Desk Coordinator
Vernon, Connecticut, United States
$25-$29/hr OnsiteFull Time
2+ YOEAssociate degree in computer science, technology, or related field plus 2 years in a network environment, or high school diploma/GED with 3 years of help desk coordination or 2+ years of help desk management. Requires Microsoft Office, help desk software, and a valid driver's license.
Microsoft Office Professional, Help Desk software, Microsoft Project Manager, web browsers
Help Desk Support
United States
OnsiteFull Time
1+ YOEVocational/technical degree in computer systems, help desk support, or customer service; one year clerical experience in customer service or help desk; ability to operate computer and office equipment.
Celerant, Help Desk program, Microsoft Office
Help Desk Manager
Waterloo, Iowa, United States
OnsiteFull Time
10+ YOE2+ Mgmt10+ years IT Help Desk experience, 2+ years managing a Help Desk team, enterprise IT support operations, ITIL knowledge, ITSM platform experience, Microsoft 365/Windows/Active Directory/endpoint management, leadership and communication skills.
ServiceDesk Plus, Microsoft 365, Windows, Active Directory, Microsoft Intune, SmartDeploy, PowerShell, SharePoint, Microsoft Teams, VPN, Power BI
Help Desk Administrator
Lanham, Maryland, United States
OnsiteFull Time
2+ YOE2+ years help desk support experience; working knowledge of help desk software, databases, and remote control; ability to work unscheduled hours and occasional weekends; occasional travel to company offices; physical ability to lift up to 20 pounds.
help desk software, databases, remote control software
Help Desk Specialist
Fort Wayne, Indiana, United States
OnsiteFull Time
The posting provides no specific qualifications, skills, experience, or educational requirements for the Help Desk Specialist role.
Help Desk Lead
Doral, Florida, United States
$60k-$124k/yr OnsiteFull Time
5+ YOEActive TS-SCI clearance, bachelor\u0002s degree in IT/CS or 5 years equivalent experience, experience managing help desk teams, ITSM/JIRA/ServiceNow proficiency, remote desktop and asset management experience, strong customer service and leadership skills.
ServiceNow, JIRA, ITSM, CAC, SSO, MFA, ITIL
Help Desk Lead
Albuquerque, New Mexico, United States
OnsiteFull Time
3+ YOE1+ Mgmt3+ years help desk experience, 1+ year managing help desk team, active DoD Secret clearance, DoD 8540 IAT-I certification, experience with client/server networks and IT ticketing systems, personal cell phone for after-hours call-ins.
Windows 10, Windows 11, Microsoft Office 365, ServiceNow, antivirus, remote management, asset management, Video Teleconference systems
Help Desk Tech
Kirtland AFB, New Mexico, United States
OnsiteFull Time
Tier 1 service desk support handling calls, logging and updating help desk tickets, troubleshooting user IT issues, familiarity with Windows, Microsoft Outlook, and ticketing systems; DoD 8570 IAT-II + CE and Secret clearance required.
Windows, Microsoft Outlook, Remedy
Help Desk Supervisor
Orlando, Florida, United States
RemoteFull Time
3+ YOEHigh school diploma or GED; 3+ years IT Help Desk or Service Desk experience; ServiceNow, Amazon Connect, Gemini; U.S. citizenship and CBP Background Investigation; ability to work rotating shifts, nights, weekends, holidays; 10% travel.
ServiceNow, Amazon Connect, Gemini, Microsoft Project
IT Help Desk
Anaheim, California, United States
$22-$26/hr OnsiteFull Time
1+ YOE1+ years related experience in help desk support; relevant IT certification; U.S. Person status per EAR; local candidates only; degree in IT or computer science preferred.
Active Directory, Windows
Help Desk Technician
Alpharetta, Georgia, United States
$24-$28/hr RemoteFull Time
2+ YOE2+ years help desk experience, excellent problem-solving and communication skills, ability to manage IT tickets, install/repair hardware and software, and escalate issues.
Help Desk Technician
Arlington, Virginia, United States
$30-$36/hr HybridFull Time
1+ YOE1-3 years help desk experience, AI tools experience, BS or equivalent, strong communication and problem-solving skills, financial services background beneficial.
AI tools
IT Help Desk
Waipahu, Hawaii, United States
$24/hr OnsiteFull Time
1+ YOEAssociate's degree in IT or related field preferred; 1-2 years help desk experience preferred; CompTIA A+ preferred; strong communication and troubleshooting skills; ability to lift up to 50 pounds.
Microsoft Windows, Microsoft 365, Microsoft Outlook, Microsoft Teams
Help Desk Tech
Louisville, Kentucky, United States
$23/hr OnsiteFull Time
High school diploma or GED; proven help desk experience; strong Windows knowledge; communication skills; ability to lift up to 50 lbs; occasional on-call and travel.
Windows, Microsoft SCCM, Screen Connect, VoIP Phone Systems, iPhone
IT Help Desk
Fort Myers, Florida, United States
$20-$22/hr OnsiteFull Time
1+ YOEHigh school diploma required; Associate degree in IT or related field preferred; 1-2 years help desk experience preferred; knowledge of Windows, Microsoft 365, printers, and remote support tools.
Windows, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Active Directory
Remote Help Desk Agent
United States or Texas or Georgia or Florida or Oklahoma or Kentucky or Kansas
$16/hr RemoteFull Time
High school diploma or equivalent; prior technical support or help desk experience; phone etiquette; customer service history; familiarity with help desk applications and VOIP; ability to work from home with required equipment.
Zendesk, FreshService, VOIP, Microsoft Active Directory, Windows Server 2016, Windows Server 2019, Azure AD
Help Desk Supervisor
Stony Brook, New York, United States
$71k-$87k/yr OnsiteFull Time
5+ YOE3+ MgmtBachelor's degree in IT or related field, 5+ years in help desk or technical support, PC and network troubleshooting experience, and excellent communication. Supervisory experience and CompTIA A+ or ITIL Foundations preferred.
Rhapsody Interface Engine, Lab Information System, Oracle Cerner, OpenScape, PCs, printers, mobile devices
Help Desk Manager
Westchester, Illinois, United States
$73k-$95k/yr OnsiteFull Time
5+ YOE2+ MgmtBachelor's degree, CompTIA A+ or equivalent, 5 years of IT support experience including 2 years supervising or leading help desk teams; healthcare systems knowledge and Microsoft Windows proficiency required.
Service Level Agreements (SLAs), Key Performance Indicators (KPIs), Electronic Medical Records (EMR), Microsoft Windows, Microsoft Exchange
Help Desk Specialist
Washington, District of Columbia, United States
$50k-$80k/yr HybridFull Time
3+ YOEAssociate degree or equivalent experience; 3+ years help desk or customer support; U.S. citizenship or lawful permanent resident; ability to pass DOT background investigation; clear communication skills.
Track-It!, BMC Track-It!
Help Desk Technician
Baton Rouge, Louisiana, United States
OnsiteFull Time
CompTIA A+ or equivalent Tier 1 support experience; Windows 11, Microsoft 365, Entra ID, Active Directory, help desk ticketing; strong troubleshooting and customer service; on-call rotation.
Windows 11, Microsoft 365, Microsoft Entra ID, Active Directory, help desk ticketing system
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