19 help desk jobs at 18 companies in Kannapolis, NC
Help Desk Technician
Charlotte, North Carolina, United States
OnsiteFull Time
1+ YOERequires 1+ year of help desk, desktop support, customer support, certification, or equivalent experience; Windows, Mac, Microsoft 365, hardware, networking, security, and communication skills. Technical certification preferred.
Microsoft Windows, Mac, Microsoft 365, Wi-Fi, TCP/IP, DNS, DHCP, VPN, LAN/WAN, Intune, NinjaOne, Setyl
Help Desk Technician
Cornelius, North Carolina, United States
OnsiteFull Time
Help desk experience, Windows and Office Suite expertise, hardware/software troubleshooting, networking knowledge including TCP/IP, DNS, DHCP, and VPN, and strong problem-solving and communication skills. IT degree preferred.
Microsoft Windows, Microsoft Office Suite, TCP/IP, DNS, DHCP, VPN, Active Directory
Help Desk Support
United States or Reston or Montgomery or Charlotte
$81k-$139k/yr RemoteFull Time
3+ YOEU.S. citizenship, reside in U.S., authorized to work, lived in U.S. 3 of last 5 years; bachelor's degree in relevant field or high school diploma with 4 years experience; 3+ years customer support or service desk experience.
ServiceNow, Salesforce, Microsoft Dynamics, Jira Service Management, Databricks, Azure, Power BI, Azure Data Factory
Help Desk Technician
Charlotte, North Carolina, United States
HybridFull Time
Proven technical support experience preferred; proficiency in Windows 11; basic scripting with PowerShell preferred; strong troubleshooting and communication skills; basic Active Directory and Office 365 knowledge preferred; valid driver's license; flexibility to travel to client locations.
Windows 11, PowerShell, Active Directory, Office 365
IS Help Desk Coordinator
Concord, North Carolina, United States
$17/hr OnsiteFull Time
High school diploma required; 2-year degree/certification in computer science or related field preferred; 2 years experience in call center/front office or software technical support preferred; proficiency with Microsoft Office and Nextgen EHR.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, Nextgen Enterprise EHR
Help Desk Analyst I
Winston-Salem, North Carolina, United States
OnsiteFull Time
1+ YOE0-2 years computer support experience; high school diploma or equivalent; customer service experience strongly desired; ability to lift 50 lbs.
TrackIT
IT Help Desk Process Improvement Analyst
Salisbury, North Carolina, United States
$93k-$139k/yr HybridFull Time
5+ YOE5+ years equivalent experience in technology; ServiceNow reporting and ticket monitoring; strong communication and collaboration; ability to work independently; U.S. work authorization required; bachelor's degree preferred.
ServiceNow
Service Desk Analyst
Conover, North Carolina, United States
OnsiteFull Time
3+ YOERequires 3–6 years of service or help desk experience, PC hardware/software knowledge, Windows 10, MS Office, Citrix, ITIL processes, and A+ and Net+ certifications. Requires a bachelor's degree or associate degree plus experience.
Active Directory, Microsoft Azure Active Directory, Microsoft Windows 10, Microsoft Office, Citrix, Mac OS, iOS, ITIL
Student - Academy Babcock Desk Assistant
Winston Salem, North Carolina, United States
OnsitePart Time
Provide administrative support, answer phones, assist with student check-in/out, help plan and run residence life programs, transport students, lift up to 25 lbs, maintain confidentiality and professional demeanor.
Front Desk Team Member
Charlotte, North Carolina, United States
$14-$16/hr OnsitePart Time
Excellent written and verbal communication, friendly and professional demeanor, organizational and multitasking abilities, passion for helping children and families, ability to work independently and as part of a team, growth mindset.
Network Operation Center Technician / Help Desk
Denver, North Carolina, United States
$17/hr OnsiteFull Time
Basic network deployment and infrastructure knowledge, strong troubleshooting and communication skills, detailed documentation ability, and availability for 12-hour shifts.
Student-Library Services Student Assistant
Winston Salem, North Carolina, United States
OnsitePart Time
Provide front-desk library support, assist patrons with research and resources, check materials in/out, operate printing/scanning, and help close evening shifts.
System Support Specialist
Charlotte, North Carolina, United States
OnsiteFull Time
2+ YOE2+ years help desk experience, troubleshooting PC and Windows 10/11, Microsoft 365 and Office support, ticketing systems, strong communication and customer service, basic cybersecurity awareness.
Windows 10, Windows 11, Microsoft 365, Microsoft Office
IT Director
Charlotte or Buffalo or Canada
$120k-$135k/yr HybridFull Time
Bachelor’s degree or equivalent experience; IT operations or systems administration experience; Microsoft 365, Entra ID, Intune, Windows Server, networking, security, Azure, PowerShell, vendor management, and help desk expertise.
Microsoft 365, Microsoft Entra ID, Microsoft Exchange Online, Microsoft SharePoint, Microsoft Teams, Microsoft Intune, Windows Server, Active Directory, Group Policy, Hyper-V, Remote Desktop Services, Cisco Meraki, Aruba Instant On, Microsoft Azure, PowerShell, CompTIA Security+, ITIL, PMP
System Support Technician
Winston-Salem, North Carolina, United States
OnsiteFull Time
1+ YOEAssociate degree in IT or equivalent experience with relevant certifications; one year of IT/help desk/PC support experience preferred; strong troubleshooting, communication, and customer service skills; on-call rotation every other week.
Active Directory, SharePoint
Systems Engineer (Springfield, Tennessee) (On-Site)
Springfield or Huntersville
OnsiteFull Time
3+ YOE3-5 years progressive IT experience, 2-3 years systems administration, VMware, Windows Server, Microsoft 365, Intune, networking, backup, ServiceNow, help desk support, and periodic travel to Huntersville, NC.
VMware vSphere, ESXi, Dell PowerEdge, Windows Server, Microsoft 365, Microsoft Teams, Exchange Online, SharePoint Online, OneDrive for Business, Microsoft Entra ID, Microsoft Intune, Windows Autopilot, Azure Virtual Machines, Azure Backup, FortiGate, FortiSwitch, FortiAP, Cradlepoint, Veeam Backup & Recovery, ServiceNow, PowerShell
IT Coordinator
Matthews, North Carolina, United States
OnsiteFull Time
2+ YOE2+ years desktop support or help desk experience; working knowledge of Windows and Microsoft 365; hardware troubleshooting and repair; basic networking (Wi-Fi, VPN, DHCP, DNS); ability to lift 40 lbs; on-site daily in Matthews, NC.
Spiceworks, TeamViewer, Windows, Microsoft 365, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Adobe Acrobat, Adobe Creative Suite, Active Directory, PaperCut Mobility Print, Polycom, ViewSonic, SmartPanel
Senior Network Operations Engineer
Charlotte, North Carolina, United States
OnsiteFull Time
3+ YOE3-5 years IT help desk or MSP experience; 0-2 years with degree or equivalent certification; understanding of network topology; customer service and problem-solving skills; knowledge of Microsoft Desktop/Server, Active Directory, virtualization, security practices.
Microsoft Desktop, Microsoft Server, Active Directory, SAGE 300, SAGE 100, Linux, SAN Storage, FACTS
Technical Support Specialist 2
Charlotte, North Carolina, United States
OnsiteFull Time
Recent help desk experience, proficiency with Microsoft Word, Excel, and operating systems, understanding of Active Directory and Group Policy, basic Cisco IP phone knowledge, ability to lift up to 80 lbs, and occasional after-hours work and local travel.
Microsoft Word, Microsoft Excel, Microsoft Windows, Active Directory, Group Policy, Cisco IP phone, Linux, Unix, Open Edge Progress database, QAD ERP