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33 help desk jobs at 30 companies in Miami, FL

3mo
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Help Desk Lead
Doral, Florida, United States
$60k-$124k/yr OnsiteFull Time
SOS International
SOS International: Technology and services integrator for government and defense missions.
5+ YOEActive TS-SCI clearance, bachelor\u0002s degree in IT/CS or 5 years equivalent experience, experience managing help desk teams, ITSM/JIRA/ServiceNow proficiency, remote desktop and asset management experience, strong customer service and leadership skills.
ServiceNow, JIRA, ITSM, CAC, SSO, MFA, ITIL
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2w
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IT Help Desk Specialist II
Weston, Florida, United States
HybridFull Time
Teva
TevaNYSE: TEVA: Global leader in generic and specialty medicines.
3+ YOE3+ years help desk or support technician experience; associate's degree or equivalent; ITIL Foundation and CompTIA A+ preferred; Service Now, Microsoft Office, Windows, Active Directory knowledge; ability to work varied shifts, after hours, and weekends.
Service Now, Microsoft Office, Microsoft Windows, Active Directory, TPS application
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4w
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Tech Support-Help Desk I
Fort Lauderdale, Florida, United States
OnsiteFull Time
UA Brands
UA Brands: Private medical and culinary apparel retailer and manufacturer serving healthcare professionals, food-service workers, and organizations worldwide.
1+ YOE1-2 years professional tech support/help desk experience; strong customer service; Microsoft 365, macOS, Windows 11, Active Directory, VPN, and Microsoft Office proficiency; ability to troubleshoot hardware, software, and connectivity issues.
Microsoft 365, Microsoft Office, Microsoft SharePoint, macOS, Windows 11, Active Directory, VPN
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2mo
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Help Desk Technician
Boca Raton or United States
$16-$20/hr RemoteFull Time
Flagler Technologies
Flagler Technologies: Women-owned IT solutions provider serving U.S. businesses with managed services, cybersecurity, cloud, and professional IT support.
1+ YOERequires basic troubleshooting, problem-solving, communication, documentation, customer service, and collaboration skills; 1–2 years of IT support or equivalent education, certifications, training, or experience preferred.
Microsoft
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3w
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Help Desk Analyst
Boca Raton, Florida, United States
HybridFull Time
NCCI
NCCI: Nonprofit workers compensation rating and data bureau serving insurers, regulators, employers, and industry stakeholders.
2+ YOEHigh school diploma/GED; 2+ years technical support in a call center environment; working knowledge of computer hardware, operating systems, Microsoft 365, and incident management systems; professional communication and critical thinking skills.
Microsoft 365, ticketing system, incident management systems
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4h
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Help Desk Analyst
Miami, Florida, United States
OnsiteFull Time
Miami Jewish Health
Miami Jewish Health: Nonprofit Jewish senior healthcare organization providing residential, medical, rehabilitation, and PACE services for older adults.
1+ YOEAssociate degree in computer science or equivalent; 1-2 years related experience; knowledge of MS Windows, Server, Office 365, and Active Directory; ability to speak, read, and write English.
Microsoft Windows, Microsoft Office, Microsoft Office 365, Microsoft Active Directory, Track-It
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3mo
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Help Desk Analyst
Miami, Florida, United States
$38k-$42k/yr OnsiteFull Time
Florida International University
Florida International University: Public research university located in Miami, Florida.
2+ YOEBachelor's degree with 2 years' related experience or 6 years' related experience; customer service, IVR, ServiceNow, and remote support experience (Bomgar) preferred.
IVR, ServiceNow, Bomgar
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2mo
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Help Desk Technician
Miami Gardens, Florida, United States
OnsiteFull Time
Hard Rock Stadium
Hard Rock Stadium: Private multipurpose sports and entertainment stadium serving football teams, racing, tennis, concerts, and global events.
2+ YOEBachelor's degree in IT or related field and 2+ years of IT support experience. Requires Windows, macOS, Apple iOS, Microsoft 365, troubleshooting, and user support skills.
Windows, macOS, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Active Directory, Apple iOS
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2mo
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Help Desk Analyst
Orlando or Boca Raton or Fort Lauderdale or Fort Myers or Gainesville or Jacksonville or Lakeland or Melbourne or Miami or Naples or Pensacola or Tallahassee or Tampa or Washington or West Palm Beach
OnsiteFull Time
GrayRobinson
GrayRobinson: Private law, lobbying, and regulatory-services firm serving businesses, governments, industry stakeholders, and entrepreneurs nationwide.
5+ YOERequires 5+ years troubleshooting software and hardware, working knowledge of Windows 11, Microsoft 365, iManage, VPN, Citrix, and legal-specific processes; law firm experience is a plus.
Windows 11, Microsoft 365, iManage, VPN, Citrix, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
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2w
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Help Desk Technician
Miami, Florida, United States
OnsiteFull Time
Rhenus Group
Rhenus Group: A global logistics services provider specializing in supply chain solutions.
1+ YOEAssociate degree in IT or related field; 1-2 years technical support experience; proficiency with office suites, databases, remote tools, ticketing systems; Windows/Mac, mobile, network knowledge; English and Spanish fluency; occasional travel.
Microsoft Office, Windows, Mac OS, ticketing system, remote support tools
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2w
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Help Desk Analyst III
Boca Raton, Florida, United States
OnsiteFull Time
Windward Risk Managers
Windward Risk Managers: Private Florida MGA managing homeowners insurance carriers and providing underwriting, claims, policy, risk-management, and customer services.
5+ YOE5+ years progressive IT support with Level 2 troubleshooting; strong Windows, Microsoft 365, Exchange Online, Active Directory, Entra ID; DNS/DHCP/TCP/IP/VPN; RMM and ITSM experience; U.S. work authorization without sponsorship.
Windows 11, macOS, Microsoft 365, Exchange Online, Microsoft Outlook, Microsoft Teams, OneDrive, Active Directory, Microsoft Entra ID, DNS, DHCP, TCP/IP, Wi-Fi, VPN, NinjaOne, HaloITSM, ManageEngine ServiceDesk Plus, PowerShell, Microsoft Intune
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1w
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Help Desk Technician III
Boca Raton, Florida, United States
OnsiteFull Time
Robertson, Anschutz, Schneid, Crane & Partners, PLLC
Robertson, Anschutz, Schneid, Crane & Partners, PLLC: Private creditors’ rights law firm serving financial-sector clients with foreclosure, bankruptcy, litigation, and eviction services.
4+ YOE4+ years IT support experience; advanced knowledge of Active Directory, Group Policy, Windows/macOS, networking, imaging, printers, VoIP; degree preferred; certifications preferred; 5% travel to satellite offices.
Active Directory, Group Policy, Windows, macOS, TCP/IP, DNS, DHCP, VPN, VoIP
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2mo
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IT Help Desk Technician
Boca Raton, Florida, United States
OnsiteFull Time
Celsius Holdings
Celsius HoldingsNasdaq: CELH: Public U.S. functional beverage developing and marketing energy drinks and wellness products for active consumers.
2+ YOEA+ and Network+ required; 2+ years IT support experience; proficiency with Microsoft Office365, Teams, SharePoint, Windows 11/Server; typing 50+ WPM; AS/BS in Computer Information Management or equivalent.
Microsoft Office, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, Python, Power BI, Power Automat, Microsoft Office365, Microsoft Teams, Microsoft SharePoint, Windows 11, Windows Server, JIRA, ADOBE, IP phones
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1mo
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Specialist, R1 Help Desk Tier 1
Aventura, Florida, United States
OnsiteFull Time
ReturnPro
ReturnPro: Private reverse-logistics and returns-management serving retailers, brands, and marketplace sellers with SaaS, supply-chain, and ReCommerce services.
2+ YOE2+ years professional work experience in software applications industry; strong communication and critical thinking; ability to manage client communication via Outlook, Slack, and phone; detail-oriented and adaptable.
Microsoft Outlook, Slack, Jira Service Desk, Excel
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3w
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Help Desk Analyst (Full-time, Days)
Miami, Florida, United States
OnsiteFull Time
Nicklaus Children's Health System
Nicklaus Children's Health System: A pediatric healthcare network providing comprehensive medical services.
1+ YOERequires 1–3 years of troubleshooting experience in a Windows environment, knowledge of IT support, networking, hardware, service management, documentation, and strong oral and written communication skills.
Windows 7, Windows 10, Microsoft Office, Microsoft Project, Microsoft Visio, Lotus Notes, Symantec Antivirus, TCP/IP, Token Ring, Ethernet, Internet, WAN, routers, gateways, modems, controllers, LAN, printers, scanners, Helpdesk software, Asset management software, Trouble Ticket software, Project Management software
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2mo
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Service Desk Technician
Boca Raton, Florida, United States
OnsiteFull Time
Sage Dental
Sage Dental: Dental support organization providing comprehensive oral health services.
Provide onsite technical support for Windows, Microsoft Office 365, Citrix and printers; strong communication, problem-solving, and customer-service skills; 1+ years help-desk experience; ability to work nights, weekends, overtime, and on-call.
Windows, Citrix, Microsoft Office 365, Outlook, Teams, Excel
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1mo
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Customer Service Representative/Intermediate Help Desk Operator - Weston, FL (60076)
Weston, Florida, United States
$18/hr OnsiteFull Time
Capitol Bridge
Capitol Bridge: Virginia-based government-services firm delivering contact-center, benefits, and independent medical-review services to public agencies.
U.S. citizenship required; 2+ years contact center experience preferred; experience with CRM platforms (Salesforce, Zendesk, ServiceNow) preferred; strong communication and troubleshooting skills; ability to handle confidential information.
Salesforce, Zendesk, ServiceNow, CRM
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1w
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Front Desk Member Experience Coordinator SFL
Pompano Beach, Florida, United States
$45k-$55k/yr OnsiteFull Time
Venture X
Venture X: A premium coworking franchise offering flexible offices, meeting rooms, and virtual workspaces for professionals and businesses.
Hospitality or coworking experience helpful; strong communication, sales, and customer service skills; basic computer and IT knowledge; ability to stand for long periods and lift over 50 lbs; fluent English.
HubSpot, Deskworks
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1w
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Associate Service Management Specialist - Per Diem - Days - DIO
Miramar, Florida, United States
OnsitePart Time
Memorial Healthcare System
Memorial Healthcare System: South Florida public health system providing healthcare services.
1+ YOEHigh school diploma or equivalent; minimum one year of IT experience in help desk, service desk, or call center; critical thinking and ability to work with minimal supervision; physical requirements include lifting up to 75 lbs and keyboard entry.
ticketing system, service desk systems
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1w
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Technical Support Specialist
Miami Lakes, Florida, United States
$45k-$50k/yr OnsiteFull Time
Barcodes, Inc.
Barcodes, Inc.: North American barcode, RFID, mobile-computing, POS, and ID-card equipment reseller and solutions integrator for businesses.
1+ YOE1+ years technical support or help desk experience; strong troubleshooting and communication skills; proficient in Microsoft Office Suite; basic networking knowledge.
NetSuite, Microsoft Office, Microsoft Outlook, Microsoft Excel, Microsoft Word
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