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118 help desk jobs at 108 companies in Florida

3mo
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Help Desk Lead
Doral, Florida, United States
$60k-$124k/yr OnsiteFull Time
SOS International
SOS International: Technology and services integrator for government and defense missions.
5+ YOEActive TS-SCI clearance, bachelor\u0002s degree in IT/CS or 5 years equivalent experience, experience managing help desk teams, ITSM/JIRA/ServiceNow proficiency, remote desktop and asset management experience, strong customer service and leadership skills.
ServiceNow, JIRA, ITSM, CAC, SSO, MFA, ITIL
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2mo
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Help Desk Supervisor
Orlando, Florida, United States
RemoteFull Time
Chenega MIOS
Chenega MIOS: Alaska Native-owned shared-services organization supporting federal, defense, intelligence, and commercial customers through specialized operating companies.
3+ YOEHigh school diploma or GED; 3+ years IT Help Desk or Service Desk experience; ServiceNow, Amazon Connect, Gemini; U.S. citizenship and CBP Background Investigation; ability to work rotating shifts, nights, weekends, holidays; 10% travel.
ServiceNow, Amazon Connect, Gemini, Microsoft Project
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1mo
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IT Help Desk
Fort Myers, Florida, United States
$20-$22/hr OnsiteFull Time
Elite DNA Behavioral Health
Elite DNA Behavioral Health: Private behavioral health provider offering therapy, psychiatry, medication management, and related services to children, adults, and families.
1+ YOEHigh school diploma required; Associate degree in IT or related field preferred; 1-2 years help desk experience preferred; knowledge of Windows, Microsoft 365, printers, and remote support tools.
Windows, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Active Directory
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6d
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Remote Help Desk Agent
United States or Texas or Georgia or Florida or Oklahoma or Kentucky or Kansas
$16/hr RemoteFull Time
AnswerNet
AnswerNet: Private contact center outsourcing provider serving businesses with inbound, outbound, automated, AI, and BPO customer communications.
High school diploma or equivalent; prior technical support or help desk experience; phone etiquette; customer service history; familiarity with help desk applications and VOIP; ability to work from home with required equipment.
Zendesk, FreshService, VOIP, Microsoft Active Directory, Windows Server 2016, Windows Server 2019, Azure AD
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7h
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Help Desk Specialist
Jacksonville, Florida, United States
OnsiteFull Time
Jacksonville University
Jacksonville University: Private nonprofit university serving undergraduate and graduate students through academic and professional programs.
Technical degree, certificates, or equivalent experience; help desk or IT experience; ability to lift up to 40 pounds; CompTIA A+, Network+, Microsoft 365 Fundamentals preferred; Associate's or Bachelor's in IT or related field preferred.
Microsoft 365, Microsoft Teams, Microsoft OneDrive, TDX
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4w
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Help Desk Lead
Niceville, Florida, United States
$38k/yr OnsiteFull Time
Northwest Florida State College
Northwest Florida State College: Public Florida college serving Northwest Florida with bachelor's, associate, certificate, and workforce education programs.
2+ YOEAssociate degree in IT or related field preferred with 2-4 years experience; customer support and help desk experience preferred; familiarity with Microsoft Windows, Microsoft 365, ticketing systems; strong communication and organizational skills.
Microsoft Windows, Microsoft 365
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1mo
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IT Help Desk Specialist
Sanford, Florida, United States
$20-$25/hr OnsiteFull Time
ILLUMUS
ILLUMUS: Parent of North American LED lighting brands, based in Sanford, Florida, serving commercial and industrial markets.
1+ YOE1-3 years IT help desk or desktop support experience; high school diploma required; associate degree or certification preferred; experience with Microsoft 365, Entra ID, Active Directory, Windows, and endpoint management; onsite in Sanford, FL.
Microsoft 365, Microsoft Entra ID, Active Directory, Microsoft Intune, Windows, Outlook, Teams, OneDrive, SharePoint
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1w
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Help Desk Support Technician
Rockledge, Florida, United States
OnsiteFull Time
Brevard Achievement Center
Brevard Achievement Center: Nonprofit vocational rehabilitation and federal contract-services organization employing people with disabilities for government and commercial customers.
1+ YOEAt least 18 years old; Associate's degree; 1 year IT help desk experience; CompTIA certified or obtain within 6 months; English proficiency; pass background and drug screening; light physical effort up to 20 lbs.
Microsoft Office Suite
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1mo
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EMR Help Desk Specialist (Hybrid)
West Palm Beach, Florida, United States
HybridFull Time
Empath Health
Empath Health: A non-profit network providing full life care services.
1+ YOE1 year help desk or patient care experience; EMR experience required (Home Care Home Base preferred); proficiency with Outlook Email and Calendar; healthcare terminology preferred; Associate's degree or equivalent preferred.
EMR, HCHB, Home Care Home Base, Microsoft Outlook
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2w
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IT Help Desk Specialist II
Weston, Florida, United States
HybridFull Time
Teva
TevaNYSE: TEVA: Global leader in generic and specialty medicines.
3+ YOE3+ years help desk or support technician experience; associate's degree or equivalent; ITIL Foundation and CompTIA A+ preferred; Service Now, Microsoft Office, Windows, Active Directory knowledge; ability to work varied shifts, after hours, and weekends.
Service Now, Microsoft Office, Microsoft Windows, Active Directory, TPS application
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4w
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Tech Support-Help Desk I
Fort Lauderdale, Florida, United States
OnsiteFull Time
UA Brands
UA Brands: Private medical and culinary apparel retailer and manufacturer serving healthcare professionals, food-service workers, and organizations worldwide.
1+ YOE1-2 years professional tech support/help desk experience; strong customer service; Microsoft 365, macOS, Windows 11, Active Directory, VPN, and Microsoft Office proficiency; ability to troubleshoot hardware, software, and connectivity issues.
Microsoft 365, Microsoft Office, Microsoft SharePoint, macOS, Windows 11, Active Directory, VPN
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2mo
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Help Desk Analyst
Orlando, Florida, United States +1 more
OnsiteFull Time
GrayRobinson
GrayRobinson: Private law, lobbying, and regulatory-services firm serving businesses, governments, industry stakeholders, and entrepreneurs nationwide.
5+ YOE5+ years troubleshooting software and hardware; detailed knowledge of Windows 11, Microsoft 365, iManage, VPN, Citrix; proficiency in Word, Excel, PowerPoint, Outlook; effective communication; law firm experience a plus.
Windows 11, Microsoft 365, iManage, VPN, Citrix, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
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2mo
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Help Desk Technician
Boca Raton or United States
$16-$20/hr RemoteFull Time
Flagler Technologies
Flagler Technologies: Women-owned IT solutions provider serving U.S. businesses with managed services, cybersecurity, cloud, and professional IT support.
1+ YOERequires basic troubleshooting, problem-solving, communication, documentation, customer service, and collaboration skills; 1–2 years of IT support or equivalent education, certifications, training, or experience preferred.
Microsoft
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3w
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Help Desk Analyst
Boca Raton, Florida, United States
HybridFull Time
NCCI
NCCI: Nonprofit workers compensation rating and data bureau serving insurers, regulators, employers, and industry stakeholders.
2+ YOEHigh school diploma/GED; 2+ years technical support in a call center environment; working knowledge of computer hardware, operating systems, Microsoft 365, and incident management systems; professional communication and critical thinking skills.
Microsoft 365, ticketing system, incident management systems
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4h
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Help Desk Analyst
Miami, Florida, United States
OnsiteFull Time
Miami Jewish Health
Miami Jewish Health: Nonprofit Jewish senior healthcare organization providing residential, medical, rehabilitation, and PACE services for older adults.
1+ YOEAssociate degree in computer science or equivalent; 1-2 years related experience; knowledge of MS Windows, Server, Office 365, and Active Directory; ability to speak, read, and write English.
Microsoft Windows, Microsoft Office, Microsoft Office 365, Microsoft Active Directory, Track-It
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3mo
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Help Desk Analyst
Miami, Florida, United States
$38k-$42k/yr OnsiteFull Time
Florida International University
Florida International University: Public research university located in Miami, Florida.
2+ YOEBachelor's degree with 2 years' related experience or 6 years' related experience; customer service, IVR, ServiceNow, and remote support experience (Bomgar) preferred.
IVR, ServiceNow, Bomgar
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2mo
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Help Desk Technician
Miami Gardens, Florida, United States
OnsiteFull Time
Hard Rock Stadium
Hard Rock Stadium: Private multipurpose sports and entertainment stadium serving football teams, racing, tennis, concerts, and global events.
2+ YOEBachelor's degree in IT or related field and 2+ years of IT support experience. Requires Windows, macOS, Apple iOS, Microsoft 365, troubleshooting, and user support skills.
Windows, macOS, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Active Directory, Apple iOS
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2w
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Help Desk Technician
Miami, Florida, United States
OnsiteFull Time
Rhenus Group
Rhenus Group: A global logistics services provider specializing in supply chain solutions.
1+ YOEAssociate degree in IT or related field; 1-2 years technical support experience; proficiency with office suites, databases, remote tools, ticketing systems; Windows/Mac, mobile, network knowledge; English and Spanish fluency; occasional travel.
Microsoft Office, Windows, Mac OS, ticketing system, remote support tools
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3mo
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Help Desk Support Technician
Saint Petersburg, Florida, United States +1 more
HybridFull Time
Bankers Financial Corporation
Bankers Financial Corporation: Family-owned U.S. insurance holding serving homeowners, businesses, and builders through insurance, surety, structural-warranty, and human-resources businesses.
0+ YOE0-2 years service desk experience; high school diploma or equivalent; Microsoft certification; basic knowledge of incident ticketing systems; authorized to work in the US.
Microsoft Windows 11, Microsoft Office 365, HP, Dell, Apple
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1mo
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Level 2 Help Desk Support Specialist
Tampa, Florida, United States
OnsiteFull Time
DDS Lab
DDS Lab: Full-service, National Board-Certified dental laboratory making custom dental prosthetics for dental practices and dental service organizations.
3+ YOE3+ years help desk/IT support with 1+ year at Level 2; strong customer service; hands-on networking with Cisco Meraki; Windows 10/11, Microsoft 365, user/account administration; ticketing system experience.
Microsoft Azure, Microsoft 365, Entra ID, Active Directory, Cisco Meraki, Windows 10, Windows 11, PowerShell, SQL
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