53 help desk jobs at 50 companies in Chicago, IL
Help Desk Manager
Westchester, Illinois, United States
$73k-$95k/yr OnsiteFull Time
5+ YOE2+ MgmtBachelor's degree, CompTIA A+ or equivalent, 5 years of IT support experience including 2 years supervising or leading help desk teams; healthcare systems knowledge and Microsoft Windows proficiency required.
Service Level Agreements (SLAs), Key Performance Indicators (KPIs), Electronic Medical Records (EMR), Microsoft Windows, Microsoft Exchange
Help Desk Analyst
Chicago, Illinois, United States
$20/hr OnsiteFull Time
2+ YOEBachelor's degree in computer science, business, or public health required, or 2+ years of relevant experience; 2+ years help desk experience; MCSE or equivalent desired; strong communication and problem-solving skills.
IT Help Desk Administrator
Hoffman Estates or Chicago
$65k-$70k/yr OnsiteFull Time
3+ YOERequires 3+ years in help desk, desktop support, or IT support; Windows and Microsoft 365 experience; mobile device troubleshooting; hardware/software deployment; and strong communication and customer service skills.
Microsoft Windows, Microsoft 365, iOS, iPadOS, Active Directory
Help Desk Support Technician
Northbrook, Illinois, United States
$53k-$70k/hr HybridFull Time
3+ YOERequires 3+ years of technical support or help desk experience, Microsoft systems and networking knowledge, Freshservice or similar ITIL platform experience, and ability to move equipment up to 20 pounds.
Microsoft Active Directory, Entra ID (Azure AD), Microsoft Windows, Microsoft Office/365, Freshservice, ITIL, CompTIA A+, Network+, Microsoft 365 Certified
Help Desk Technician
Elmhurst, Illinois, United States
OnsiteFull Time
Customer service-oriented technician providing technical support, resolving basic technical problems, placing orders, and using internal and external systems.
Help Desk Technician
Richton Park, Illinois, United States
OnsiteFull Time
Qualifications include M365, Gopher, ticketing systems, automation, inventory management, and customer service skills.
M365, Gopher
Help Desk Technician
Schaumburg, Illinois, United States
$55k/yr OnsiteFull Time
2+ YOEAssociate's degree in IT or equivalent experience; 2+ years technical support in customer service; experience with Windows and Apple devices; strong troubleshooting and communication skills; ability to lift up to 50 pounds; work authorization required.
Windows, Apple, Microsoft, Google, ITSM
Help Desk Technician
Lisle, Illinois, United States
OnsiteFull Time
1+ YOEAssociate's or Bachelor's in IT or related field preferred; 1-2+ years IT support experience preferred; proficiency with Windows 10/11, networking, and ticketing systems; strong problem-solving and communication skills.
Microsoft Teams, Windows 10, Windows 11, NinjaOne, Microsoft Dynamics GP, Azure, Office 365, iOS
2nd Shift Help Desk Support
Downers Grove, Illinois, United States
$55k-$65k/yr RemoteFull Time
1+ YOE1-3+ years help desk or technical support experience; Windows 10/11, Active Directory, Entra ID, DNS, DHCP; macOS, iOS, Android; MDM, MFA, Intune, Autopilot, SCCM; ServiceNow, Kaseya, JAMF, Microsoft Teams, Webex; valid driver's license; lift up to 75 lbs; authorized to work in US without sponsorship.
Windows 10/11, Active Directory, Entra ID (Azure AD), DNS, DHCP, macOS, Apple iOS, Android, Intune, Autopilot, SCCM, ServiceNow, Kaseya, JAMF, Microsoft Teams, Webex
Help Desk Specialist - Registry
Chicago, Illinois, United States
$25/hr OnsitePart Time
3+ YOEHigh school diploma required and 3+ years of network/application support experience, including PC and printer troubleshooting in client-server environments. A+ certification preferred; healthcare familiarity is a plus.
Windows, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook, Cerner, Microsoft Great Plains
Senior Associate, Help Desk
Chicago or Dallas
$66k-$98k/yr HybridFull Time
3+ YOEBachelor's degree in Computer Science, MIS, or related field or equivalent combination of education and 3-5 years work experience; proficiency in Windows 11, macOS, Active Directory, Entra ID, networking basics, Microsoft 365, mobile device support; strong customer service skills.
Windows 11, Microsoft Office 365, macOS, Jamf, Active Directory, Entra ID, Omnissa Horizon, Azure Virtual Desktop, PowerShell, Duo, Okta, Microsoft Authenticator, Zoom, Slack, ServiceNow, IGEL
IT Help Desk Technician
Buffalo Grove, Illinois, United States
$25/hr OnsiteFull Time
3+ YOE3+ years desktop support experience; strong knowledge of Microsoft Windows, Office, Microsoft 365, networking basics (TCP/IP, DHCP, DNS, Wi-Fi); ability to lift up to 50 lbs; work onsite in office and plant floor.
Microsoft Windows, Microsoft Office, Microsoft 365, Microsoft Outlook, Microsoft Teams, Freshservice, TCP/IP, DHCP, DNS, Wi-Fi
Help Desk Technician - Entry Level
Des Plaines, Illinois, United States
$20-$21/hr OnsiteFull Time
Knowledge of PC hardware and networking basics, Microsoft Office applications, strong self-management, patience, and ability to listen.
Microsoft Office, VoIP
IT Help Desk Technician
La Grange or LaGrange
$50k-$60k/yr OnsiteFull Time
0+ YOEHigh school diploma required; 0–1 years of IT experience. Requires Windows, hardware, networking, troubleshooting, documentation, communication, confidentiality, and a valid driver's license. Associate degree and certification preferred.
Windows, Microsoft Office, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Teams, Microsoft 365, Active Directory, Windows Server, LAN/WAN, VLANs, VPNs, switches, firewalls, VoIP, Microsoft
IT Help Desk Level I
Chicago, Illinois, United States
$25/hr OnsiteFull Time
0+ YOEAssociate degree in technology, information systems, or related field; 0–2 years of technical support experience; knowledge of remote support and helpdesk software; Microsoft Office Suite familiarity.
Microsoft Office Suite, Microsoft Office 365, Microsoft Fundamentals, CompTIA A+
IT Timekeeping and Help Desk Support Specialist
Lombard, Illinois, United States
$73k-$91k/yr HybridFull Time
3+ YOE3+ years customer service or training with payroll and analysis; 3+ years problem-solving with timekeeping/payroll software; ADP or similar; Windows and MS Office proficiency; travel up to 50%; on-call 24/7; U.S. work authorization without sponsorship.
ADP, Windows, Microsoft Office, VDS, Mobi Services, TKP, Power BI, Vision
Service Desk Administrator
Johnston or Melbourne or Tempe or Austin or Aurora or Greenwood Village or Corona or St. Paul or St. Louis or Sioux Falls or McHenry or Houston or Cedar Rapids +1 more
$50k-$81k/yr OnsiteFull Time
1+ YOE1–5 years help desk/IT support experience; working knowledge of Windows 11, Microsoft 365, Citrix, SCCM, Active Directory; valid driver’s license and reliable transportation.
Windows 11, Microsoft 365, Outlook, Teams, OneDrive, Citrix, SCCM, Active Directory, Entra ID (Azure AD)
Service Desk Integrator
Chicago, Illinois, United States
$85k-$95k/yr OnsiteFull Time, Temporary
6+ YOEHigh school diploma or equivalent; 6+ years help desk experience; fluent English; Windows 10+ knowledge; hardware/software experience; must pass pre-employment qualifications.
Windows, Microsoft Office, Internet Explorer, Microsoft Outlook, Adobe Acrobat, Active Directory, Microsoft SCCM, MBAM, BitLocker, Intune, Microsoft System Center Service Manager, SQL, HTML, JavaScript, Attachmate Reflection Suite, CISCO, Skype for Business, Jabber
Service Desk Analyst II - IntelliScript (Remote)
Brookfield or Chicago
$55k-$98k/yr RemoteFull Time
2+ YOE2+ years service desk or help desk experience; hands-on Datadog observability; cloud experience (AWS preferred); customer-centric troubleshooting; effective communication; legally authorized to work in the US without sponsorship.
Jira, Datadog, AWS, Azure, GCP, Microsoft SQL Server, Hyper-V, Active Directory, Confluence
HelpDesk Analyst
Chicago, Illinois, United States
$50k-$60k/yr OnsiteFull Time
2+ YOEAssociate degree, 2+ years college coursework, or equivalent experience; 2+ years in help desk and customer service or IT environments; strong communication, detail, procedural, and process improvement skills.
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