10,472 support lead jobs at 3,386 companies in United States
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Technical Support Lead
Omaha, Nebraska, United States
OnsiteFull Time
Supportworks, Inc.: Equipping contractors with the tools, training and technology to deliver a remarkable homeowner experience.
3+ YOE3+ years technical/SaaS support experience, including complex issues with integrations, APIs, authentication, configuration, and software defects; mentoring or leading a support team; strong communication and documentation skills.
T. Baker Smith: Family-owned Gulf Coast engineering, surveying, environmental, and consulting firm serving public and private-sector clients.
Substantial hands-on IT support experience, ability to lead and coach, security-minded approach, openness to AI tools, and experience with CAD-intensive environments preferred.
StratasCorp: The new generation supporting the next-gen warfighter.
7+ YOE1+ MgmtBachelor's degree in IT or related field or equivalent experience; 7+ years IT support experience; 1+ year lead/supervisory experience; CompTIA Security+ required; AZ-900 and AB-900 within 90 days; Secret clearance; strong Microsoft 365, Windows, Entra ID, Azure Virtual Desktop, and ITSM platform knowledge.
Microsoft 365, Windows 10/11, Microsoft Entra ID, Azure Virtual Desktop, Outlook, Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, ServiceNow, Jira Service Management, Zendesk, Microsoft Intune, Endpoint Manager, Configuration Manager, PowerShell
Department of Social Services: Missouri's state social-services department provides public assistance, health coverage, child welfare, and specialized help for troubled youth.
1+ YOEOne or more years of clerical support experience as an Administrative Support Assistant with Missouri Uniform Classification and Pay System, or four or more years of office/clerical experience including advanced clerical level; high school diploma or GED required.
Fora: AI-enabled modern travel agency platform serving independent travel advisors and travelers with trip planning and booking tools.
5+ YOE5+ years Sabre/GDS experience, 2+ years support or product ops, proficiency with Intercom/Front, Excel/Tableau/Omni, basic AI support tools, strong communication and attention to detail.
Sabre, GDS, Phase IV, ARC, NDC, Intercom, Front, Microsoft Excel, Tableau, Omni
5+ YOE2+ Mgmt5+ years call center experience with progression, 2+ years leading or supporting agents in elevated role, expert customer service, strong problem-solving, CRM software experience, H.S. diploma or equivalent.
Koury Corporation: Family-owned Greensboro real estate developer, owner, and manager of hospitality, retail, office, industrial, and residential properties.
3+ YOE3-5+ years IT support with 1+ years Tier 2/lead; Windows 10/11, Microsoft 365, Active Directory; network fundamentals; valid driver's license; Associate's degree in IT or higher; local travel between Greensboro properties.
Windows 10/11, Microsoft 365, Active Directory, JIRA Service Management, NinjaOne, POS, PMS
Grapevine-Colleyville Independent School District: Public PK–12 school district serving students in the Grapevine–Colleyville area.
2+ YOEHigh school diploma or equivalent; two years of experience in attendance, student records, data entry, PEIMS, or related school district function; knowledge of attendance procedures; proficient keyboarding and computer skills; ability to use spreadsheets, databases, and student information systems.
spreadsheets, databases, student information systems
Wiley Rein: Washington, DC law firm serving companies, organizations, and individuals with legal, regulatory, and public-policy counsel.
6+ YOE2+ MgmtHigh school diploma required; bachelor's degree preferred; 6+ years in professional service or legal environment required; 2+ years supervisory experience preferred; proficiency with MS Office, Power PDF, Metadact, DocuSign, timekeeping/billing programs, and document management systems.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Power PDF, Metadact, DocuSign
ShipMonk: Modern fulfillment for fast-growing ecommerce brands.
4+ YOE1+ Mgmt4+ years IT support in warehouse/corporate environment, 1-2 years lead/supervisory experience, G-Suite, Microsoft admin, Slack/Zoom, MDM (Miradore/Mosyle/SimpleMDM), Okta, asset tracking, Zebra devices, ticket management in Asana.
CognizantNASDAQ: CTSH: Global professional services providing technology and consulting services.
5+ YOE3+ MgmtBachelor's degree in Computer Science, IT, Engineering or related; strong SQL/Python; Databricks experience; 5+ years IT operations with 3+ years in service delivery lead role; ITIL and ServiceNow; L2 support for luxury retail; English and Mandarin.
McKesson CorporationNYSE: MCK: Diversified healthcare services and supply chain leader.
3+ YOE3+ MgmtBachelor's degree in IT, computer science, supply chain, business, engineering or related field; 3-5 years IT application support experience including 3 years in lead/supervisory capacity; experience with ERP, WMS, TMS; ITIL knowledge; on-call participation.
ERP, WMS, TMS, Jira Service Management, ServiceNow, Google Cloud Platform, Microsoft Azure, Amazon Web Services
HCLTechNSE: HCLTECH: Supercharging progress through technology, engineering, and digital transformation.
Technical understanding and data center support experience; ability to prepare and maintain system components, build systems, run and debug Python scripts, and diagnose failures.
Pocket: Private U.S. selling an AI recorder that turns conversations into searchable notes and action items.
Experience shipping automation in support, running a support team of 5+ at a consumer company, fluent across hardware and software support, technically literate, strong writing, calm under pressure.
Connecticut Children's: The only health system in Connecticut dedicated exclusively to children.
2+ YOEHigh school diploma; 2 years support service experience (healthcare, hospitality, janitorial, or maintenance); lead/supervisory experience preferred; excellent oral communication; ability to direct others.
StubHubNYSE: STUB: Global secondary ticketing marketplace connecting fans and sellers for sports, music, theater, and other live events.
3+ YOE3+ years technical support experience, strong SQL and Snowflake, Python scripting, API troubleshooting, Salesforce, Azure/AWS log review, and ability to lead investigations and mentor colleagues.
Five BelowNASDAQ: FIVE: Extreme-value specialty retailer for teens and tweens.
1+ YOE1+ MgmtHigh school diploma or equivalent and at least 1 year of management experience required. Strong communication, multitasking, creative thinking, and composure under pressure required; college experience preferred.