964 support engineer jobs at 520 companies in New York
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Support Engineer
New York City, New York, United States
$120k-$160k/yrOnsiteFull Time
Cloaked: Private consumer privacy platform helping people remove data and use masked identities, phone numbers, and emails.
Build internal support tools, investigate technical escalations, write SQL, improve AI support, and handle privacy and account-security cases. Experience with trust and safety or privacy is required.
Regeneron PharmaceuticalsNASDAQ: REGN: Biotechnology discovering and developing life-transforming medicines.
2+ YOEBachelor's degree in engineering, preferably chemical or biological engineering. Experience requirements vary by level: 0–2+ years associate, 2+ years process support, or 5+ years senior.
TTM TechnologiesNASDAQ: TTMI: Global manufacturer of technology products and printed circuit boards.
2+ YOEBachelor's in Electrical Engineering, 2+ years relevant experience, ability to design experiments, analyze data, perform root cause, and support production test and reliability.
AutoCAD, HFSS, Matlab, Microsoft Excel, Microsoft PowerPoint, Network Analyzer, Spectrum Analyzer, O-Scope, DC Supplies, DMM
Dust: Enterprise AI software helping organizations build and run collaborative agents connected to data and tools.
Build and run AI-powered support systems, lead and grow a support engineering function, investigate complex issues, and translate customer signal into product improvements.
Dust, Cursor, Claude Code, n8n, MacBook Pro, Linux
Confiant: Cybersecurity software helping publishers and ad platforms block malvertising, scams, disruptive ads, and compliance risks.
3+ YOE3+ years in support engineering, technical support, or trust & safety; ad operations experience; ability to debug JavaScript and ad markup; proficiency with browser and network debugging tools; strong communication and organizational skills.
Chrome DevTools, HAR, JavaScript, Python, PHP, Prebid.js, SQL, Google Ad Manager, Claude
Profound: AI-search marketing technology helping enterprise brands optimize visibility across ChatGPT, Perplexity, and AI platforms.
0+ YOE0-2 years technical support or engineering experience; technical foundation from CS/engineering degree, bootcamp, or self-taught; comfortable with logs, queries, APIs, and web debugging; excellent written communication; on-call participation.
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
1+ YOEMaster's degree in engineering or related field plus 1 year experience, or Bachelor's plus 5 years; 1 year experience with Leica RTC360, P50, NavVis, total station, Windows, Microsoft Office, point cloud registration, and Leica Infinity; up to 50% domestic travel.
San Francisco or New York or California or United States
$110k-$160k/yrHybridFull Time
Luminai: Healthcare AI automation platform that automates administrative and operational workflows for health systems.
Production support experience, strong software engineering fundamentals, ability to read code and make small fixes, clear communication, attention to detail, and experience supporting customer-facing mission-critical software.
Ingersoll RandNYSE: IR: Provider of mission-critical flow creation and industrial solutions.
10+ YOEBachelor’s degree or technical equivalent, 10+ years in a technical work environment, MS Office proficiency, advanced technical troubleshooting, leadership, communication, and customer support skills.
Microsoft PowerPoint, Microsoft Excel, Microsoft Word
GE VernovaNYSE: GEV: Global energy providing power generation, electrification, and decarbonization solutions.
4+ YOEBachelor's degree in Electrical Engineering or related field; 4+ years electrical engineering experience; experience supporting electrical systems and troubleshooting; legal authorization to work in the US without sponsorship; ability to travel to wind farms and climb turbines.
Harmony: N AI enterprise service-management platform resolving organizations’ IT, HR, finance, procurement, and legal requests.
2+ YOE2+ years technical support or support engineering at a SaaS company; strong troubleshooting with APIs, integrations, logs; comfortable with JSON, Postman/curl; experience with support platforms and observability tools; clear written communication; ownership mindset; experience using AI tools.
Lithic: Private fintech providing card-issuing, payment-processing, and money-movement infrastructure to businesses.
3+ YOE3+ years in technical support, solutions, implementation, TAM, or similar roles; debugging, REST APIs, webhooks, OpenAPI, JSON, SQL, Snowflake, customer communication, and ticketing system experience required.
Snowflake, Grafana, Loki, Claude Code, Metabase, Retool, The Vault, Notion, dbt, OpenAPI, JSON, Zendesk, Jira, Cursor, SQL, REST API
New York City or Seattle or Singapore or Australia
RemoteFull Time
Allium: Private blockchain data infrastructure serving enterprises with standardized, auditable onchain data.
Experienced technical support for a data/SaaS product: strong SQL, debugging, Linux, Python/Bash scripting, API and ETL familiarity, blockchain data knowledge, customer-facing incident management and documentation skills.
SideShift: Privately held creator-marketing platform helping brands and agencies recruit, manage, measure, and pay user-generated-content creators.
1+ YOE1-5 years in technical support or similar; strong debugging skills with APIs, databases, and basic SQL/code; resourceful; excited about AI agents; willing to work 5 days/week in NYC office.
KLA CorporationNASDAQ: KLAC: Global leader in process control and yield management solutions.
3+ YOEAssociate's or Bachelor's degree plus 3 years experience; ability to diagnose, troubleshoot, and repair complex capital equipment; proficiency with test instruments and field service reporting; strong communication skills.
California or Florida or New York or Ohio or Utah or Texas or Michigan or Washington or Colorado or Massachusetts or North Carolina or Pennsylvania or District of Columbia
RemoteFull Time
Levanta: Affiliate and creator marketing platform helping e-commerce brands run partnerships across Amazon, Shopify, and Walmart.
2+ YOE2+ years technical support, solutions engineering, or software engineering experience; ability to read/write TypeScript; familiarity with REST APIs, SQL, and cloud tooling; verified LinkedIn profile; permanent address in one of the listed hub states.
Point72 Asset Management: Global alternative investment firm utilizing fundamental and systematic strategies.
3+ YOEBachelor's degree in computer science or engineering, 3+ years in enterprise network support or engineering, and experience with Cisco, Arista, Palo Alto, F5, wireless networking, Python, Ansible, and REST APIs.
Merge: B2B software integration platform serving SaaS companies, Fortune 500 organizations, and AI agents.
2+ YOE2+ years in technical support or solutions engineering; computer science or technical background; strong problem-solving, communication, and customer service skills; scripting experience a plus.
Solenis: Global provider of specialty chemicals for water-intensive industries.
Bachelor's degree in science or technical field (or experience in lieu), strong problem-solving and relationship skills, Microsoft Office fluency, valid driver's license, clean motor vehicle record, and ability to pass background check, drug screen, and physical.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
United States or Alabama or Arkansas or California or Colorado or Florida or Georgia or Illinois or Kentucky or Massachusetts or Michigan or Montana or Missouri or Nevada or New Jersey or New York or North Carolina or Oregon or Pennsylvania or Texas or Washington or Utah or Virginia or Wisconsin
$130k-$195k/yrRemoteFull Time
Afresh: Private AI software helping grocery retailers order, manage, and sell food with less waste.
5+ YOE5+ years in technical support, solutions, or data engineering; advanced SQL; Python scripting; experience with AI tools like Claude; ability to own complex cross-functional initiatives; strong communication and measurement skills.