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302 technical support engineer jobs at 189 companies in New York

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Senior Technical Support Engineer
Buffalo or Davidson or Quincy
$92k-$135k/yr HybridFull Time
Ingersoll Rand
Ingersoll RandNYSE: IR: Provider of mission-critical flow creation and industrial solutions.
10+ YOEBachelor’s degree or technical equivalent, 10+ years in a technical work environment, MS Office proficiency, advanced technical troubleshooting, leadership, communication, and customer support skills.
Microsoft PowerPoint, Microsoft Excel, Microsoft Word
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Technical Support Engineer
New York City, New York, United States
$115k-$130k/yr OnsiteFull Time
Merge
Merge: B2B software integration platform serving SaaS companies, Fortune 500 organizations, and AI agents.
2+ YOE2+ years in technical support or solutions engineering; computer science or technical background; strong problem-solving, communication, and customer service skills; scripting experience a plus.
Slack, Teams
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Technical Support Engineer
United States or Canada or Arizona or California or Colorado or Connecticut or Florida or Idaho or Illinois or Iowa or Michigan or Minnesota or New York or North Carolina or Ohio or Oregon or Pennsylvania or Texas or Utah or Virginia or Washington or Ontario or Alberta or British Columbia
$80k-$110k/yr RemoteFull Time
Very Good Security
Very Good Security: Private payment-tokenization helping merchants, fintechs, banks, and enterprises secure sensitive payment data.
5+ YOE5+ years in technical support, solutions engineering, technical account or project management, including senior or lead experience. Requires HTTP, REST API, proxy, and network debugging expertise plus C1+ English.
cURL, Postman, DNS, TCP/IP, TLS/SSL, HTTP, REST APIs, proxies, Python, Go, Java
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Technical Support Engineer
Dublin or San Francisco or New York City or London or Tel Aviv or Sydney
HybridFull Time
Vanta
Vanta: Private software that helps businesses automate compliance, manage risk, and prove security trust.
4+ YOERequires 4+ years technical support experience, 2+ years in Tier 3/4 support, cloud and operating system troubleshooting, API and database knowledge, IAM familiarity, and strong communication and documentation skills.
AWS, Azure, GCP, Windows, macOS, Linux, REST, GraphQL, SQL, NoSQL, MongoDB, SAML, OAuth, SCIM, Okta, Auth0, O365, Datadog, Support CRM
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Technical Support Engineer
New York City, New York, United States
$100k-$120k/yr HybridFull Time
Shield
Shield: Private Israeli software providing AI-powered communications governance, archiving, surveillance, and compliance to financial institutions.
2+ YOE2-4 years technical support or DevOps/SRE experience; customer-facing SaaS support; Kubernetes, AWS, Linux/Windows, Prometheus, Grafana, APIs, ETL; English fluency; US time zone flexibility; occasional travel.
Kubernetes, AWS, Linux, Windows, Prometheus, Grafana, Groundcover, Zendesk, Jira, Confluence, Cursor, Claude Code, OpenSearch
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4w
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Technical Support Engineer
Los Angeles or Austin or New York City or Chicago
$60k-$90k/yr HybridFull Time
FloQast
FloQast: Private accounting software helping finance teams automate close, compliance, and audit workflows with AI.
2+ YOE2+ years technical support or IT experience; strong troubleshooting and communication skills; experience with ticketing systems (Zendesk, Salesforce, JIRA); ability to work in office 3 days per week.
Zendesk, Salesforce, JIRA, SQL, Super
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Technical Support Engineer
New York, United States
RemoteFull Time
G2 Risk Solutions
G2 Risk Solutions: Privately held risk and compliance intelligence provider serving financial institutions and online platforms.
2+ YOE2-4 years technical support experience in SaaS; SQL query writing; REST API troubleshooting; Zendesk and Jira; customer-facing skills; global time zone availability; Python scripting advantage.
SQL, REST APIs, Zendesk, Jira, Python
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3w
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Technical Support Engineer
New York, United States
$70k-$90k/yr HybridFull Time
Lumana
Lumana: Private AI video security helping organizations monitor cameras and respond to physical threats.
1+ YOE1-3 years technical support or IT operations experience; TCP/IP, DNS, DHCP, routing, firewalls; Bachelor's in Computer Science or related field; strong troubleshooting and documentation skills; must reside in Eastern Time Zone.
TCP/IP, DNS, DHCP, Linux, Python
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Technical Support Engineer
New York City, New York, United States
$75k-$95k/yr HybridFull Time
Leverage AI
Leverage AI: AI-powered purchase-order visibility software for manufacturers and distributors.
3+ YOE3-5 years technical support or system integration experience, preferably in B2B SaaS; familiarity with APIs, SQL, cloud platforms like AWS, and ticketing systems like Zendesk, Intercom, or Freshdesk; excellent communication and problem-solving skills.
API, SQL, AWS, Zendesk, Intercom, Freshdesk
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2w
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Technical Support Field Engineer III
Bronx, New York, United States
$115k-$123k/yr HybridFull Time
GAL Manufacturing
GAL Manufacturing: Private U.S. manufacturer of nonproprietary elevator doors, controls, fixtures, and components for contractors and OEMs.
5+ YOEBachelor's degree in engineering technology or related field preferred; 5+ years elevator field service or technical experience with bachelor's, or 8 years with associate degree; strong electrical/mechanical knowledge; ability to read schematics; Microsoft Office and CRM proficiency; valid driver's license; extensive travel.
Microsoft Office, CRM
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Senior Technical Support Engineer
Sydney or Hong Kong or London or New York City or Zurich or Budapest
OnsiteFull Time
Digital Asset
Digital Asset: Private software building privacy-enabled blockchain infrastructure for institutional financial markets.
Security research or information security engineering experience, knowledge of distributed systems, blockchains, security protocols or cryptography, production software engineering, technical communication, and a master's or PhD in computer science or equivalent experience.
Canton Network, Daml
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Technical Support Engineer
San Francisco or New York City or Seattle or Little Rock
$75k-$109k/yr HybridFull Time
LiveRamp
LiveRampNYSE: RAMP: Public data collaboration platform helping brands, publishers, retailers, and media platforms unify, activate, and measure data.
2+ YOEBachelor's degree or equivalent and 2+ years in advertising technology, marketing services, software technology, customer support, or delivery services. Requires troubleshooting, communication, customer service, and SQL familiarity.
SQL
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Technical Support Engineer
East Syracuse or Syracuse or United States +1 more
$72k-$90k/yr FieldFull Time
Saab
SaabNasdaq Stockholm: SAAB B: Global defense and security providing advanced technology solutions.
2+ YOEEngineering BA/BS with 2+ years related experience, engineering MA/MS, or 6+ years military/aerospace experience; radar systems expertise, troubleshooting, communication, and customer relationship skills required.
CCNA, CompTIA Network+, Unix, Linux, MATLAB
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Technical Support Engineer (New England)
North America or Washington or Seattle or North America or Maine or New Hampshire or Vermont or Massachusetts or Rhode Island or Connecticut or New York
$35-$61/hr FieldFull Time
Royal Philips
Royal PhilipsEuronext Amsterdam: PHIA: Global leader in health technology and consumer health solutions.
2+ YOERequires 2+ years of technical support experience with vocational education, or a bachelor's degree with no experience. High school diploma, vocational education, or relevant engineering, medical, or science education accepted; U.S. work authorization required.
Picture Archiving and Communication Systems (PACS), Philips Vue PACS, Electronic Medical Records (EMR), Microsoft Excel
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Technical Communicator – Power Systems
Poughkeepsie, New York, United States
$90k-$115k/yr FieldFull Time
H.O. Penn Machinery
H.O. Penn Machinery: Family-owned Caterpillar equipment dealer serving construction, power, truck, and marine customers in New York and Connecticut.
5+ YOERequires 5+ years in electric power generation, diesel engine, or power systems service and troubleshooting; Caterpillar product and diagnostic tool expertise; technical training and strong communication skills.
Caterpillar, CAT ET, SIS
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Technical Support Engineer
New York City, New York, United States
$115k-$145k/yr OnsiteFull Time
Garda Capital Partners
Garda Capital Partners: Private investment manager deploying fixed-income relative-value strategies for institutional investors worldwide.
3+ YOERequires 3+ years in workplace technology, desktop engineering, or site IT operations; troubleshooting across Windows, macOS, Microsoft 365, Intune, networking, and AV/VC; strong communication and prioritization skills.
Windows, macOS, Microsoft 365, Microsoft Intune, Active Directory, Entra ID, Wi-Fi, AV/VC
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3mo
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Technical Support Engineer (AMER)
Chicago or New York or San Francisco
RemoteFull Time
Zero Hash
Zero Hash: Private U.S. fintech infrastructure provider helping banks, brokerages, and fintechs embed crypto, stablecoin, and tokenization services.
3+ YOE3+ years technical client-facing or engineering experience; strong REST API, SQL, and scripting skills; proficiency in one or more languages (Python, JavaScript/TypeScript, Golang, Rust); experience with logging, monitoring, and incident management.
REST APIs, WebSockets, Webhooks, SQL, Python, Javascript, Typescript, Golang, Rust, Docker, Kubernetes
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Commercial Refrigeration Technical Support Engineer
Morris Plains or Buffalo
$131k-$163k/yr HybridFull Time
Honeywell
HoneywellNASDAQ: HON: Global provider of industrial technology and advanced manufacturing solutions.
10+ YOEMinimum 10 years commercial and industrial refrigeration experience; ability to travel domestically and internationally; customer-facing experience; understanding of refrigerant properties and refrigeration cycle.
sfdc
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Designated Technical Support Engineer - Central/East
New York City or Nashville
$120k-$170k/yr HybridFull Time
Glean
Glean: Private enterprise AI software serving organizations with search, answers, content generation, and workflow automation.
Technical problem-solving, debugging logs and stack traces, experience in support engineering or related, cloud experience (GCP/AWS/Azure), REST API troubleshooting, SSO/SAML/OAuth, documentation skills.
Google Cloud Platform (GCP), Amazon Web Services (AWS), Microsoft Azure, REST API, SSO, SAML, OAuth, SQL, Kubernetes, Linux, GitHub, Jira, Confluence, LLM, GPT
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