United States or Texas or Georgia or Florida or Oklahoma or Kentucky or Kansas
$16/hrRemoteFull Time
AnswerNet: Private contact center outsourcing provider serving businesses with inbound, outbound, automated, AI, and BPO customer communications.
High school diploma or equivalent; prior technical support or help desk experience; phone etiquette; customer service history; familiarity with help desk applications and VOIP; ability to work from home with required equipment.
Zendesk, FreshService, VOIP, Microsoft Active Directory, Windows Server 2016, Windows Server 2019, Azure AD
ASM Research: Solutions integrator providing technology services for federal government clients.
3+ YOEBachelor’s degree or equivalent experience, 3–5 years of customer service or help desk experience, and 0–2 years of management experience. Leadership, service desk systems, IT tools, and ITIL knowledge required.
AutoSavvy: Private U.S. retailer selling reconditioned branded-title cars, trucks, and SUVs to vehicle buyers.
2+ YOERequires 2–5 years of progressive help desk or systems support experience, Microsoft administration and networking knowledge, a driver's license, clean driving record, background check, and U.S. work authorization.
Microsoft 365, Entra ID, Intune, Windows 10/11, Microsoft Teams, Microsoft Outlook, Microsoft OneDrive, Microsoft SharePoint, GoTo Resolve, PowerShell, Cisco Duo, Cisco Meraki, Auvik, GoTo, SentinelOne, Acronis, Active Directory, TCP/IP, DNS, DHCP, Wi-Fi, VPN, VLAN
Chenega MIOS: Alaska Native-owned shared-services organization supporting federal, defense, intelligence, and commercial customers through specialized operating companies.
1+ YOEHigh school diploma or GED and 1+ year of IT help desk or technical customer support experience. Requires U.S. citizenship, CBP background investigation, rotating 24x7 coverage, and strong troubleshooting skills.
ServiceNow, GlobalProtect, Zscaler, Automated Commercial Environment (ACE), Amazon Connect, Windows OS, Microsoft Office, Active Directory, Microsoft Project, VPN
Mesquite Independent School District: Public school district serving students in Mesquite, Texas.
3+ YOEHigh school diploma or GED; valid Texas driver's license; 3+ years troubleshooting electronic devices in enterprise environment preferred; working knowledge of computer hardware, software, networks, and help desk systems.
Microsoft Office, HelpDesk software, Student Information Systems, Enterprise Resources Planning (ERP) systems, remote access software, network management software
McLane Company: Supply chain services and distribution leader since 1894.
High school diploma or GED required; associate's or bachelor's in IT preferred; 1+ years IT operations or help desk experience preferred; strong troubleshooting and communication skills.
Kestra Financial: Private U.S. wealth-management platform and independent broker-dealer/RIA supporting financial advisors with investment, insurance, technology, and practice services.
2+ YOE4+ years of enterprise help desk escalation experience preferred; requires Active Directory, deployment imaging, Dell hardware, networking, Microsoft and Mac OS, antivirus, VPN, and troubleshooting experience.
Microsoft 365, Exchange Online, Microsoft Teams, OneDrive, Microsoft SharePoint, Active Directory, Microsoft Entra ID, Microsoft Intune, Autopilot, Microsoft Deployment Toolkit, Microsoft Defender, PowerShell, Power Automate, Microsoft Copilot, Microsoft Office Macros, Windows, macOS, iOS, Android, VPN, DNS, SPF, DKIM, DMARC, Microsoft Teams Rooms
Martin County Hospital District: Government hospital district operating a rural critical-access hospital, clinics, EMS, and home health services for Martin County residents.
1+ YOE1-3 years IT support or help desk experience preferred; experience with Microsoft Windows and Microsoft 365 preferred; IT-related certificate preferred; healthcare experience preferred but not required.
Liberty Lift Solutions: Private U.S. artificial-lift equipment manufacturer and field-service provider serving oil and gas operators.
1+ YOEAssociate degree in IT/CS or 1+ year help desk experience or CompTIA A+; Windows 11 and Microsoft 365 knowledge; clear communication; background check and drug screening required.
Microsoft 365, Microsoft Entra ID, Windows 11, Device Manager, Event Viewer, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive
Applied OptoelectronicsNASDAQ: AAOI: Public fiber-optic networking products manufacturer serving data centers, cable operators, telecom and fiber-to-the-home markets.
1+ YOE1-3 years IT help desk or desktop support experience; Windows OS and Microsoft 365 troubleshooting; Active Directory and Microsoft Entra ID account administration; basic hardware, Wi-Fi, Ethernet, VPN knowledge; ability to lift up to 25 lbs.
Windows 11, Windows 10, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft Excel, Active Directory, Microsoft Entra ID
Heartland Security Insurance Group: Privately held insurance holding providing insurance, claims, workers’ compensation, and risk-management services to businesses and public agencies.
1+ YOEHigh school diploma or equivalent; at least 1 year of IT help desk experience; general knowledge of computer operations, desktop support, networking, and troubleshooting.
Grapevine-Colleyville Independent School District: Public PK–12 school district serving students in the Grapevine–Colleyville area.
Associate's degree, technical degree, or technical training/certification; knowledge of computer installation, troubleshooting, repair, mobile devices, operating systems, networks; help desk management experience; customer service orientation; ability to lift up to 50 lbs; citizenship, residency, or work visa required.
Sarma: Nonprofit San Antonio providing background screening, credit reports, mortgage services, and collections to businesses and consumers.
1+ YOEHigh school diploma or equivalent required; technical education or IT certifications preferred; 1+ years help desk or facilities experience preferred; basic knowledge of Windows, Microsoft 365, printers, and computer hardware.
LifeWorks: Nonprofit Austin social-services organization helping homeless and vulnerable youth through housing, counseling, education, and workforce programs.
2+ YOERequires 2+ years of help desk or technical support experience. Associate degree or relevant IT certifications preferred; 4 years of IT support may substitute. Requires Windows, macOS, Microsoft 365, networking, and customer support knowledge.
Microsoft 365, Microsoft Entra ID, Windows, macOS, RefTab, TCP/IP, DNS, DHCP, HIPAA, FERPA
CG Infinity: Private technology consulting firm helping energy, utilities, and financial-services companies with data, AI, cloud, and Salesforce.
Associate degree in IT, computer science, or related field or equivalent experience; help desk or desktop support experience; knowledge of Windows, Microsoft Office, cybersecurity concepts, Active Directory or Microsoft Entra ID; strong troubleshooting and communication skills.
Microsoft Defender, Microsoft Defender for Cloud, Microsoft Sentinel, Microsoft Intune, Microsoft Office, Microsoft Teams, Active Directory, Microsoft Entra ID, Windows
Ensign Services, Inc.: Provides centralized support services to post-acute care operations.
1+ YOE1+ year technical support experience or equivalent education/certifications; knowledge of Windows 10, Microsoft Office, Citrix, Exchange, Active Directory; strong troubleshooting and communication skills; ability to work one federal holiday; background screening required.
Windows 10, Microsoft Office, Citrix, Exchange, Active Directory, PointClickCare, Net Health, Workday
Gregg County, Texas: Texas local government providing public safety, courts, records, health, infrastructure, and other services to residents.
1+ YOEAssociates degree or 1 year support experience; 1 year Windows 10/11 support; knowledge of Microsoft Office; ability to lift 40 lbs; reliable transportation; on-call rotation; training provided.
Windows 10, Windows 11, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access
Dallas or Plano or Boone or Garland or Casa Grande or Wooster
HybridFull Time
Daisy Brand: Family-owned American dairy manufacturer producing sour cream, cottage cheese, and dips for consumers nationwide.
Requires a degree or equivalent current certifications, Windows and Active Directory support experience, technical provisioning, troubleshooting, customer service, and ability to lift equipment and work on ladders.
Fresh Service, iPhone, iPad, Android, Intune, Azure AD, O365, Lenovo ThinkPad, HP, Microsoft Exchange, Microsoft SharePoint, Acronis, Avamar, Cisco, Brocade, Windows, Active Directory
RK Supply: RK Supply is an oilfield-supply distributor serving oil and gas operators with valves, fittings, pipe, and PPE.
3+ YOE3+ years hands-on IT support; experience owning/administering ticketing/ITSM system; working knowledge of Windows Server, Active Directory, Microsoft 365/Entra ID; networking fundamentals (TCP/IP, DNS, DHCP, VPN); endpoint deployment with Intune; willingness to travel.
Windows Server, Active Directory, Microsoft 365, Entra ID, TCP/IP, DNS, DHCP, VPN, Wi-Fi, Intune, Autopilot, PowerShell, Python, Bash, Claude, Replit, Azure, VoIP