386 customer success jobs at 213 companies in Dallas, TX
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Customer Success Lead
Chicago or Dallas or Nashville or Minneapolis or St. Louis or Houston or Kansas City or Cleveland or San Mateo
$136k-$170k/yrRemoteFull Time
Notable: Privately held healthcare AI platform automating patient access, revenue cycle, and care operations for providers and payers.
7+ YOE7+ years in customer success/implementation/consulting within healthcare or health tech, bachelor’s or equivalent, executive presence, healthcare IT knowledge, ability to travel up to 30%.
United States or Buffalo or Atlanta or Austin or Dallas or Nashville or Minneapolis or New York City or Raleigh or Detroit or Cleveland or Chicago
$65k-$75k/yrRemoteFull Time
Mongoose: Mongoose is a private higher-education software providing AI-enabled messaging to colleges, students, alumni, and donors.
Experience in customer success or higher education; ability to drive adoption, analyze data, and build relationships; proficiency with HubSpot and data analysis.
Descope: Private identity-platform software helping developers add customer and agentic authentication, MFA, SSO, and access control.
5+ YOE5+ years customer-facing post-sales experience with 3+ years in Customer Success Management; proven track record in retention and expansion; strong communication and analytical skills; technical fluency in authentication concepts preferred.
Matic AI: Private healthcare AI providing clinical intelligence and workflow automation for patients, practices, physicians, and EHR platforms.
Proven customer support or success experience, strong troubleshooting and communication skills, experience creating training content, ability to handle sensitive data, and experience with AI tools.
Intercom, Linear, Claude Code, Claude Cowork, Slack, Google Drive, Firestore, TestRail, athenaNet EHR, Postman
Manager, Customer Success, Quality, Training & Customer Success
St. Petersburg or Chicago or Dallas or Atlanta or Washington or Nashville or Indianapolis
RemoteFull Time
Kobie Marketing: Privately held loyalty technology and services provider delivering end-to-end loyalty solutions for global brands.
5+ YOE5+ MgmtBachelor's degree or equivalent business experience preferred; 5+ years leadership in quality assurance, training, customer success, or contact center operations; strong coaching, analytical, and technical skills with LMS, knowledge management, and AI tools.
CompuGroup Medical: Provider of software solutions for medical professionals and healthcare facilities.
8+ YOERequires 8+ years of strategic account management experience, healthcare or payer experience, customer growth and retention success, executive relationship skills, communication, business development, and Microsoft Office proficiency.
Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Microsoft Excel
Kastle Systems: Private managed-security provider delivering access control, video surveillance, and visitor management for commercial properties and institutions.
2+ YOE2-4 years of account management or customer success experience; technical competence with software, hardware, networks; experience training customers on technology; proficiency with Microsoft Dynamics CRM, AX, and proprietary software; ability to work overtime, weekends, and nights when required.
Microsoft Dynamics CRM, Microsoft AX, proprietary software
NOVO: Integrated technology partner providing AI, cloud, cybersecurity, compliance, managed IT, and Microsoft licensing to SMB customers.
3+ YOERequires 3+ years in customer success, account management, or B2B technology services; retention and expansion experience; strong organization, communication, and analytical skills; and a business or technology bachelor's degree or equivalent experience.
Microsoft 365, NPS, CSAT, CRM, Microsoft Azure, Office 365, HIPAA, Sarbanes-Oxley, NIST, CMMC, PCI
United States or Georgia or Texas or Colorado or California or Illinois or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or Washington or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle or Washington
$88k-$118k/yrRemoteFull Time
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations.
Requires 3–5+ years in technical customer success, account management, sales, sales engineering, or strategic consulting; technical product experience; strong problem-solving and stakeholder communication; bachelor's degree.
Internet of Things (IoT), Databricks, Power BI, APIs, Tofu
Everseen: Irish vision AI providing retail loss-prevention and operations software to global retailers.
1+ YOE1–3 years in customer success, retail management, or training and enablement; strong presentation, facilitation, communication, data interpretation, and problem-solving skills. SaaS, vision AI, or retail technology experience preferred.
Microsoft Excel, Power BI, SaaS, Vision AI, Evercheck
Total Expert: Private SaaS providing customer engagement software for banks, lenders, credit unions, and insurance companies.
3+ YOE3+ years in Customer Success, Account Management, or Management Consulting; 2+ years in SaaS or technology; proficiency in MS Excel, PowerPoint, Word, Outlook; up to 25% travel; U.S. work authorization without sponsorship.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook
Cato Networks: Provides cloud-based enterprise networking and security.
4+ YOE4+ years experience in Customer Success at a high-growth SaaS, technology, or cybersecurity company; experience in commercial negotiations and technical escalations; networking/security software knowledge; excellent communication; ability to travel up to 25%.
Kofile: Kofile is a private government-records preservation, digitization, and secure-access provider serving state and local agencies.
5+ YOERequires 5+ years in customer success, SaaS account management, professional services, consulting, or related work; enterprise relationship management, software adoption, renewals, expansion, executive reviews, and recurring-revenue metrics experience.
JLLNYSE: JLL: Global professional services firm specializing in real estate and investment management.
5+ YOEBachelor's degree in business, management, or marketing; 5+ years software experience in customer success, client services, or account management; MS Office proficiency; domestic travel ~20%; authorized to work in US without sponsorship.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word
Altium: N electronics design software serving engineers with PCB design and cloud collaboration tools.
5+ YOE5+ years account management or customer success experience in supply chain, consulting, B2B SaaS or electronics; Bachelor's degree in business or supply chain; strong supply chain and direct material sourcing knowledge; ability to travel as needed.
Semperis: Cybersecurity software protecting Active Directory, Entra ID, and Okta identity systems for enterprises and governments.
3+ YOE3+ years as Customer Success Manager or technical account manager in cybersecurity SaaS; strong technical knowledge of security concepts, Active Directory, Entra ID, IAM, SIEM, cloud architectures; excellent communication and project management skills.