10,713 customer success jobs at 4,185 companies in United States
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Manager Customer Success
Austin, Texas, United States
OnsiteFull Time
Quest Software: Private enterprise software providing data management, cybersecurity, identity security, and platform modernization tools to organizations.
5+ YOE5+ MgmtRequires 5+ years managing Customer Success teams and 5+ years in enterprise SaaS Customer Success, with executive relationship, coaching, risk management, expansion, and customer success tool experience.
Gainsight, Gong, Aviso, Salesforce, Microsoft, Active Directory, Entra ID, SaaS
Strella: AI-powered customer research platform running moderated interviews and generating actionable insights for product and marketing teams.
8+ YOERequires 8–10+ years in customer success, account management, or related customer-facing work; renewal and expansion ownership; people management or mentoring experience; strong communication, business acumen, and startup adaptability.
Chicago or Dallas or Nashville or Minneapolis or St. Louis or Houston or Kansas City or Cleveland or San Mateo
$136k-$170k/yrRemoteFull Time
Notable: Privately held healthcare AI platform automating patient access, revenue cycle, and care operations for providers and payers.
7+ YOE7+ years in customer success/implementation/consulting within healthcare or health tech, bachelor’s or equivalent, executive presence, healthcare IT knowledge, ability to travel up to 30%.
Marble Health: Virtual youth mental health platform connecting students and families to insured therapy through schools.
4+ YOERequires 4–5+ years in customer-facing work, proven sales, customer success, or business development results, strong relationship-building, metrics skills, AI workflow experience, and willingness to work hybrid in New York City.
Hack The Box: Cybersecurity readiness platform serving individuals, businesses, governments, and universities through hands-on offensive and defensive training.
Understanding of SaaS and customer success principles; experience in customer success preferred; ability to support enterprise US customers; proficiency in cybersecurity fundamentals; strong communication and collaboration skills.
ChurnZero, HubSpot, Tableau, Slack, Gong, Hack The Box
Rec Technologies: The modern operating system for recreation: built for humans, supercharged by AI.
5+ YOE5+ years in Customer Success at a tech company or startup, or top consulting/finance firm; strong client services, communication, strategic problem-solving, and project management skills; onsite in San Francisco.
Alt Legal: Private legal-technology providing trademark docketing, monitoring, and paralegal-support software and services to legal professionals.
0+ YOE0-1 years customer-facing experience, fluent English, reliable internet, familiarity with Google Workspace and customer success tools, interest in SaaS customer success and legal technology.
Google Sheets, Google Docs, Claude, ChatGPT, Gainsight, ChurnZero
North Cloud: The financial operating system for your cloud, AI, and data infrastructure.
3+ YOE3-5 years in Customer Success, Technical Account Management, or Operations; experience with FinOps or cloud infrastructure (AWS, GCP, Azure); data-driven with metrics and financial modeling; based in NYC; startup experience.
Alethios: Private software helping researchers conduct decentralized human health studies with AI-powered planning, recruitment, and data collection.
Define and run customer success for decentralized health research: study onboarding, monitoring, client communication, tooling and automation. Product-minded, health-focused, organized, analytic; HubSpot/Intercom familiarity a plus.
Protecht Group: Australian private GRC software serving businesses, governments, and regulators with enterprise risk, compliance, and resilience tools.
Proven experience in customer success or account management; strong relationship building and stakeholder management; data-driven; experience with complex SaaS solutions and CRM or customer success platforms.
Radix: Multifamily real estate data and analytics software serving owners, operators, investors, and renters from Scottsdale, Arizona.
2+ YOE2+ years in Customer Success, Account Management, or related customer-facing role in SaaS; strong relationship and communication skills; analytical mindset; experience with CRM and customer success platforms; Bachelor's degree preferred.
insightsoftware: Private enterprise software provider serving finance, accounting, and operations teams with reporting, planning, analytics, and performance-management tools.
3+ YOEBachelor’s degree in business or related field, 3–5 years in customer success or account management, renewal ownership, complex portfolio management, Salesforce and customer success platform experience.
BillingPlatform: Private SaaS provider of cloud revenue lifecycle management, billing, payments, and accounting software for global enterprises.
4+ YOE4+ years customer-facing B2B SaaS experience, 2+ years in Customer Success or Account Management with renewal accountability; experience with Salesforce and customer success platforms; bachelor's degree or equivalent; travel up to 20%.
Tire Guru: Private tire-shop management software provider serving tire dealers, auto repair shops, mobile tire vans, and wholesale distributors.
1+ YOERequires 1–3 years in customer success, support, or client-facing SaaS; excellent communication; self-direction; remote work ability. CRM and customer success platform experience preferred.
Tire Guru, Microsoft Salesforce, HubSpot, Gainsight, ChurnZero
Teamwork.com: AI-powered project, resource, and profitability management platform for client-service businesses.
3+ YOERequires 3–5 years managing B2B SaaS portfolios as a Customer Success or Account Manager, with consultative communication, agency operations knowledge, and experience using CRM and customer success platforms.
Reflow: Workforce and workflow intelligence platform helping mid-market and enterprise operations teams understand and improve work.
Customer-facing operator with analytical, strategic, communication, and organizational skills; experience with customer adoption, retention, growth, and product configuration. B2B SaaS or enterprise software experience is a bonus.
analytics platforms, BI tools, workflow systems, automation software
A2Z Sync: Automotive SaaS provider helping dealerships unify online and in-store vehicle sales, financing, and transaction workflows.
3+ YOE3+ years in Customer Success, Account Management, or client-facing SaaS; data synthesis and actionable insights; Customer Success platform experience (e.g., Vitally); strong project management and communication skills.