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78 technical support manager jobs at 74 companies in Michigan

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Technical Support Manager
Detroit, Michigan, United States
$110k/yr OnsiteFull Time
OpenWorks Engineering
OpenWorks Engineering: UK private defense technology developing autonomous optics, surveillance systems, and counter-drone equipment for defense and security forces.
Engineering degree in electrical, software, or mechanical engineering; hands-on technical repair experience; strong diagnostic skills; ability to interpret technical documentation; excellent communication; willingness to travel ~1 week/month within US and occasional international travel; valid passport.
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Technical Support Engineer
United States or Canada or Arizona or California or Colorado or Connecticut or Florida or Idaho or Illinois or Iowa or Michigan or Minnesota or New York or North Carolina or Ohio or Oregon or Pennsylvania or Texas or Utah or Virginia or Washington or Ontario or Alberta or British Columbia
$80k-$110k/yr RemoteFull Time
Very Good Security
Very Good Security: Private payment-tokenization helping merchants, fintechs, banks, and enterprises secure sensitive payment data.
5+ YOE5+ years in technical support, solutions engineering, technical account or project management, including senior or lead experience. Requires HTTP, REST API, proxy, and network debugging expertise plus C1+ English.
cURL, Postman, DNS, TCP/IP, TLS/SSL, HTTP, REST APIs, proxies, Python, Go, Java
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2mo
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Technical Account Manager
Manchester or Europe or North America or North America or Alabama or Arizona or California or Colorado or Connecticut or Washington, D.C. or Florida or Georgia or Iowa or Idaho or Illinois or Indiana or Kansas or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or North Carolina or Nebraska or New Hampshire or New Jersey or New Mexico or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Vermont or Washington or Wisconsin or West Virginia
OnsiteFull Time
Mark43
Mark43: Cloud-native public safety software provider serving government agencies with dispatch, records, analytics, and mobile tools.
5+ YOE5+ years in technical account management at an enterprise software company, technical support across pre- and post-sales, SaaS and front-end expertise, strong communication and analytical skills, and ability to work onsite in Manchester.
Claude Code Enterprise, SaaS
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Technical Product Manager - Pulse Electronics
Detroit, Michigan, United States
OnsiteFull Time
YAGEO Group
YAGEO GroupTaiwan Stock Exchange: 2327: Global provider of electronic components and solutions.
5+ YOEBachelor’s degree in Engineering and 5+ years in product management or design engineering required; power magnetics knowledge, customer support, communication, analytical, and problem-solving skills needed.
Salesforce
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Technical Support Supervisor
Lansing, Michigan, United States
OnsiteFull Time
Peckham, Inc.
Peckham, Inc.: Nonprofit vocational rehabilitation provider creating paid work and training through social enterprises for people with disabilities.
0.5+ YOE0.25+ MgmtU.S. citizenship required due to security clearances; passing federal and state background checks; high school diploma or GED; 3-6 months supervisory or leadership experience; 6 months to 1 year IT call center or help desk experience.
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3mo
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IT Support Manager
Petoskey or Morristown or Hartford City or McKinney
OnsiteFull Time
Petoskey Plastics
Petoskey Plastics: Family-owned U.S. manufacturer and recycler of polyethylene films, bags, and resins for automotive, medical, retail, and construction.
5+ YOE2+ Mgmt5+ years in IT support or related IT operations, 2+ years managing technical support staff, experience with ticketing platforms, strong communication and incident/SLA management skills.
ServiceNow, Jira Service Management, Team Dynamix, Zendesk, Microsoft 365, Active Directory, Entra ID, Windows, Microsoft Azure, VOIP, ERP, MES
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2w
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Senior Manager, North America Technical Support Team
Troy, Michigan, United States
OnsiteFull Time
LG Energy Solution Arizona
LG Energy Solution Arizona: Manufacturer of cylindrical batteries for electric vehicles.
15+ YOE5+ MgmtBachelor's degree in industrial engineering, systems engineering, supply chain management, operations management, business, or engineering; 15+ years in battery manufacturing or related; 5+ years leading teams; frequent North America travel; English proficiency.
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Mining Support Manager
Negaunee, Michigan, United States
OnsiteFull Time
Road Machinery & Supplies Co.
Road Machinery & Supplies Co.: Privately held construction and mining equipment distributor serving customers across the Upper Midwest.
2+ YOERequires 2+ years supporting mining equipment or heavy machinery, familiarity with mine operations and planning, strong communication, problem-solving, organizational and leadership skills; technical degree preferred.
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Technical Support Specialist – Tier 1/2 (Second Shift)
Traverse City, Michigan, United States
$50k-$60k/yr OnsiteFull Time
Frontier Computer Corp
Frontier Computer Corp: Employee-owned network connectivity distributor serving value-added resellers with Peplink hardware, configuration, support, and logistics.
Availability for 4 PM-1 AM shift, on-site in Traverse City, networking troubleshooting proficiency, independent work, professional communication, Linux command line knowledge, and ability to manage multiple issues.
InControl2, Linux
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Regional Technical Solutions Manager – Advanced Products
Escanaba, Michigan, United States
RemoteFull Time
Engineered Machined Products
Engineered Machined Products: U.S. manufacturer of thermal-management systems and precision-machined components for heavy-duty vehicle and industrial OEMs.
5+ YOEAssociate's degree in engineering or related field; 5-7 years field service or technical support experience; OEM or distributor service experience in transit or on/off road applications; valid driver's license; 50% travel; Microsoft Office and CRM proficiency.
Microsoft Word, Microsoft Excel, Microsoft SharePoint, CRM
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(Remote) Technical Consultant
Alberta or Wisconsin or West Virginia or Washington or Washington or Virginia or Vermont or Utah or Texas or Tennessee or South Dakota or South Carolina or Rhode Island or Puerto Rico or Prince Edward Island or Pennsylvania or Oregon or Ontario or Oklahoma or Ohio or Nova Scotia or North Dakota or North Carolina or New York or New Mexico or New Jersey or New Hampshire or Newfoundland and Labrador or New Brunswick or Nevada or Nebraska or Montana or Mississippi or Minnesota or Michigan or Massachusetts or Maryland or Manitoba or Maine or Louisiana or Kentucky or Kansas or Iowa or Indiana or Illinois or Idaho or Georgia or Florida or Delaware or Connecticut or Colorado or British Columbia or Arkansas or Arizona or Saskatchewan or U.S. Virgin Islands or Missouri or Wyoming
$53k-$85k/yr RemoteFull Time
Harris Computer
Harris Computer: Global provider of mission-critical vertical market software solutions.
3+ YOE3+ years technical support, system administration, managed services, infrastructure, or database administration; Microsoft SQL Server; Windows/Linux; Microsoft Azure; Apache Tomcat; Jira or TeamSupport; on-call rotation; weekend schedules.
Microsoft SQL Server, Oracle, Microsoft Azure, Apache Tomcat, Jira, TeamSupport, PowerShell, Azure CLI, Active Directory, Microsoft Entra ID
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Fleet Maintenance Support Manager
Plymouth, Michigan, United States
OnsiteFull Time
United Road
United Road: Private vehicle and heavy-haul transportation serving automakers, dealers, finance companies, and individuals.
5+ YOE3+ MgmtAssociate, vocational, or technical degree or equivalent experience; 5+ years fleet maintenance or heavy equipment repair; 3+ years operations management in transportation; DOT knowledge; Microsoft Office and fleet systems proficiency.
Microsoft Office, Trimble AMS, TMT, OVISS
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Senior Technical Account Manager - Civil Infrastructure
Novi or Montreal or Atlanta or Toronto or Portland or Denver
$76k-$137k/yr OnsiteFull Time
Autodesk
AutodeskNASDAQ: ADSK: Global provider of software for design, engineering, and manufacturing.
5+ YOEBachelor's degree in civil engineering or related field, 5+ years implementing/supporting Autodesk Civil Infrastructure solutions (including Civil 3D), deep understanding of civil infrastructure workflows, strong analytical and troubleshooting skills, English fluency.
Autodesk Civil 3D, Autodesk Platform Services (APS), Autodesk Docs, Autodesk Construction Cloud, Autodesk Revit
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Technical Account Specialist
Michigan or Ohio or Illinois
$65k-$76k/yr FieldFull Time
AMSOIL Industrial
AMSOIL Industrial: Family-owned synthetic lubricant manufacturer serving automotive, powersports, industrial, racing, and other equipment markets.
3+ YOEBachelor's degree or equivalent experience, 3+ years in account management, technical sales, or customer support, CRM proficiency, manufacturing environment experience, driver's license, and willingness to travel up to 50%.
CRM
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3w
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Hardware Support Engineer, Robotics Technical Services
Detroit or Erlanger or Pittsburgh or West Jefferson or Etna or Franklin or North Randall or Caledonia or Pontiac
$82k-$144k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
Bachelor's degree in Mechanical, Electrical, Industrial Engineering or related STEM field; knowledge of networking fundamentals; experience in 24/7 production environment; Linux systems administration; configuration management systems; up to 50% travel.
Puppet, Chef, Ansible, Linux
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Dealer Support Liaison
Michigan, United States
$53k-$109k/yr RemoteFull Time
automotiveMastermind
automotiveMastermind: Automotive predictive-analytics and marketing software provider helping dealers and manufacturers engage car buyers.
Bachelor's degree or equivalent customer support/technical support/account management experience; strong customer service and problem-solving skills; experience documenting troubleshooting in a ticketing system; working knowledge of Microsoft Excel; SQL and CRM experience preferred.
Microsoft Excel, SQL, LINQPad, CRM
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2mo
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Senior Customer Support Engineer
Bloomfield Hills, Michigan, United States
HybridFull Time
OxTS
OxTS: British private manufacturer of GNSS/INS inertial-navigation systems for automotive testing, surveying, mapping, and autonomous vehicles.
Bachelor’s degree in engineering, substantial technical support engineering experience, expert troubleshooting of hardware/software integrations, project management skills, industry knowledge, and customer support process expertise.
GNSS, INS, ADAS, software, firmware
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Program Manager - Utility
Novi, Michigan, United States
OnsiteFull Time
MacAllister Machinery
MacAllister Machinery: Caterpillar equipment dealer providing sales, rentals, and services.
5+ YOE1+ MgmtBachelor's in a technical field or equivalent experience; 5+ years technical experience with generators, switchgear, controls and grid support; 1-3 years management and client/vendor management; NFPA 70E knowledge; strong project management and technical troubleshooting skills.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, CAT/MacAllister Cat systems, Electronic control/synchronization systems
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Field Service Manager - SLA
Auburn Hills, Michigan, United States
HybridFull Time
ABB
ABBSIX Swiss Exchange: ABBN: Global technology specializing in electrification and automation.
8+ YOEBachelor's degree in technical field with 8+ years experience in customer support, maintenance, project management, and technical support, or high school diploma with 10+ years; team leadership; customer-centric; up to 10% travel.
SAP, Concur, Workday, Robotics applications
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Director, Technical Operations & Asset Reliability
Muskegon, Michigan, United States
OnsiteFull Time
Cytiva
Cytiva: Danaher-owned biotechnology supplying researchers and biopharma manufacturers with tools and services from discovery through production.
Bachelor's degree in engineering or related technical discipline; extensive leadership in technical operations, maintenance, OT, engineering, reliability, or manufacturing support in regulated automated environment; TPM implementation success; RCM, preventive/predictive maintenance knowledge; life sciences industry understanding; budget and capital...
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