119 technical support engineer jobs at 97 companies in Santa Rosa, CA
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Technical Support Engineer
San Francisco or San Francisco
$120k-$150k/yrHybridFull Time
Corridor: Private cybersecurity startup securing AI-generated code for engineering and security teams.
2+ YOE2–5+ years in technical support, solutions engineering, or technical account management; GitHub and CI/CD experience; support platform experience; basic scripting or coding; strong communication and troubleshooting skills.
Cogent: AI cybersecurity providing autonomous agents for enterprise vulnerability management.
5+ YOE5+ years technical support at B2B SaaS; experience scaling support processes; AI-assisted support; troubleshooting with logs, REST APIs, webhooks; Python scripting and SQL; fluency with support metrics; clear communication.
Dublin or San Francisco or New York City or London or Tel Aviv or Sydney
HybridFull Time
Vanta: Private software that helps businesses automate compliance, manage risk, and prove security trust.
4+ YOERequires 4+ years technical support experience, 2+ years in Tier 3/4 support, cloud and operating system troubleshooting, API and database knowledge, IAM familiarity, and strong communication and documentation skills.
PinterestNYSE: PINS: A visual discovery engine for finding inspiration.
4+ YOERequires 4+ years of support, solution, partner, or integration engineering experience; API integration at scale; scripting in Python or shell; technical partner leadership; AI use; and a relevant bachelor's degree or equivalent experience.
Agave: AI financial-operations software that connects construction systems and automates accounting workflows for contractors.
2+ YOERequires 2–8 years of experience, including 2+ years in customer-facing support, customer success, solutions, or implementation. Technical product support, APIs, JSON, databases, and SQL are preferred.
JSON, SQL, Zoom, Google Docs, DoorDash, Peloton, Muni
San Francisco or Sofia or United States or North America or Europe or Australia
$96k/yrRemoteFull Time
LucidLink: Private SaaS file-streaming platform helping creative teams access and collaborate on large files.
2+ YOE2+ years technical support experience, fluent English, experience with macOS/Windows/Linux, AWS, virtualization and troubleshooting; able to reproduce issues, collect debug data, and run live debug sessions.
San Francisco or New York City or Seattle or Little Rock
$75k-$109k/yrHybridFull Time
LiveRampNYSE: RAMP: Public data collaboration platform helping brands, publishers, retailers, and media platforms unify, activate, and measure data.
2+ YOEBachelor's degree or equivalent and 2+ years in advertising technology, marketing services, software technology, customer support, or delivery services. Requires troubleshooting, communication, customer service, and SQL familiarity.
Centric Software: AI-driven product concept-to-commercialization solutions for retailers, brands, and manufacturers.
5+ YOE5+ years technical support experience, bachelor’s/master’s in IT or related, strong software troubleshooting, SQL Server/Oracle, cloud (AWS/Azure/Google Cloud), customer-facing experience, familiarity with PLM/PLM implementation.
SQL Server, Oracle, AWS, Azure, Google Cloud, Centric 8
Zero Hash: Private U.S. fintech infrastructure provider helping banks, brokerages, and fintechs embed crypto, stablecoin, and tokenization services.
3+ YOE3+ years technical client-facing or engineering experience; strong REST API, SQL, and scripting skills; proficiency in one or more languages (Python, JavaScript/TypeScript, Golang, Rust); experience with logging, monitoring, and incident management.
Keysight TechnologiesNYSE: KEYS: Global electronic design, test, and manufacturing hardware/software solutions.
Pursuing Bachelor's or Master's in Engineering, Computer Science, Software Engineering, Information Systems, Industrial Engineering, Operations Research, Business Analytics or related field; strong interest in leadership, project management, business operations, and technology-enabled transformation.
Python, SQL, Power BI, Tableau, Microsoft Power Platform
SalesforceNYSE: CRM: The #1 AI CRM driving customer success together.
5+ YOE5+ years B2B SaaS support experience; Bachelor's degree required; extensive Salesforce CRM knowledge; marketing automation systems (Marketo, Pardot, Hubspot, Eloqua); JavaScript and API errors; web and platform technology knowledge.
Salesforce CRM, Marketo, Pardot, Hubspot, Eloqua, JavaScript, API
Factory: AI software building autonomous coding agents for startups and enterprise engineering teams.
Strong technical experience in programming or production operations, including cloud platforms, systems, networks, and troubleshooting; excellent communication, customer advocacy, teamwork, and diagnostic skills.
Technical Support Engineer (GPU Clusters) - US Weekends
San Francisco or United States
$160k-$230k/yrRemoteFull Time
Together AI: Research-driven AI cloud infrastructure provider offering inference, fine-tuning, GPU clusters, and model training to developers and enterprises.
3+ YOE3+ years in customer-facing technical roles with 1+ year in support for AI services or mission-critical APIs; SRE/DevOps experience with Kubernetes, HPC/Slurm, networking and storage troubleshooting; strong communication and cross-functional collaboration.
Sunnyvale or San Francisco or Bellevue or New York City
$99k-$132k/yrOnsiteFull Time
CoreWeaveNasdaq: CRWV: Specialized cloud provider for large-scale AI and machine learning.
Experience in data centers, GPU clusters, server deployments, system administration, or hardware troubleshooting; intermediate Linux knowledge; experience with NVIDIA GPUs, SuperMicro, Dell, HPC; networking fundamentals; firmware/BIOS/driver management; log analysis; Jira, Confluence, Notion; scripting with Python, Bash, Ansible; US person or expor...
Tanium: Autonomous IT, providing endpoint management and security software to enterprises and government organizations.
Undergraduate student with a 3.5+ GPA, U.S. work authorization, endpoint, networking, or operating systems experience, strong customer focus, and availability for the full-time summer internship.
Artos: N AI-powered document platform helping biopharma teams create and manage regulatory submissions.
Strong software engineering fundamentals, experience debugging production systems, cloud-native deployment/support (AWS/Azure/GCP), container and networking knowledge, strong written communication and customer-facing skills.
Rox Data Corp: Rox is a private B2B SaaS providing AI revenue agents that automate sales workflows for enterprise teams.
2+ YOE2+ years in technical support or solutions engineering in B2B SaaS; strong troubleshooting across SaaS, APIs, identity, data integrations; clear written communication; located in or willing to relocate to San Francisco.
LiteLLM: Private software providing an open-source AI gateway for developers and enterprises.
Technical support experience working queues and tickets, diagnosing and reproducing customer issues, submitting fixes, strong customer focus and metrics-driven problem solving.
4+ YOE1+ Mgmt4+ years technical support or support engineering, 1+ years managing a team, experience at a developer-tools company, fluency in Git/GitHub, CI/CD, Markdown, APIs, DNS, hands-on debugging, AI deployment in support, operational rigor, and ability to work in SF office 5 days a week.