91 helpdesk analyst jobs at 76 companies in United States
Helpdesk Analyst, L2
Birmingham, Alabama, United States
OnsiteFull Time
3+ YOERequires 3–5 years of IT helpdesk experience, hardware and software troubleshooting, ServiceNow, Oracle Xstore, Microsoft SharePoint, retail experience, time management, and attention to detail.
ServiceNow, Oracle Xstore, Microsoft SharePoint
IT Helpdesk Analyst
Arlington, Virginia, United States
$55k-$106k/yr OnsiteFull Time
3+ YOERequires U.S. citizenship, active DoD Secret clearance, BS in a relevant computer field or high school diploma with 3+ years’ experience, and helpdesk, macOS, iOS, and IT support experience.
Virtual Private Network (VPN), Citrix, VMware, macOS, iOS, NetApp ONTAP, Shell, SAN
IT Helpdesk Analyst
Hoffman Estates or Elgin or Wheeling or Hanover Park or Streamwood or Sycamore or DeKalb or McHenry or Palatine
$22-$30/hr OnsiteFull Time
3+ YOEHigh school diploma or GED, 3+ years of IT helpdesk experience supporting 30+ users, hardware/software troubleshooting, Windows imaging, Active Directory, TCP/IP, and technical support skills.
Windows, Active Directory, TCP/IP, Citrix, Microsoft RDS, WordPress, Microsoft Office 365
IT HelpDesk Analyst
New Brunswick, New Jersey, United States
OnsiteFull Time
3+ YOE3+ years helpdesk experience; CompTIA A+ certification; ticketing system experience; MS Office & Outlook proficiency; strong communication and problem-solving; COVID-19 vaccination and booster required; ability to lift 15 pounds.
Paragon, Athena EMR, Microsoft Office, Microsoft Outlook, ticketing system
Helpdesk Analyst
Tuscaloosa, Alabama, United States
OnsiteFull Time
High school diploma or equivalent required; 0-2 years help desk or IT support experience; working knowledge of Windows 10/11, Microsoft 365, and basic networking; CompTIA A+, Network+, or Microsoft certifications a plus.
Active Directory, Microsoft 365, Windows 10, Windows 11, EHR, UKG
Helpdesk Analyst
Walnut Creek, California, United States
HybridFull Time
3+ YOE3+ years IT help desk or desktop support experience; strong knowledge of Windows, Microsoft 365, and identity management platforms; experience with ticketing systems and endpoint management; excellent communication and problem-solving skills.
Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Microsoft Entra ID, Active Directory
Helpdesk Analyst
Chicago or Skokie
$24-$28/hr OnsiteFull Time
2+ YOERequires 2+ years of IT troubleshooting experience, communication and problem-solving skills, Microsoft systems experience, a valid driver's license, insurance, and a reliable vehicle.
Microsoft Azure, Microsoft 365, Microsoft Intune, Microsoft Teams, Qualifacts CareLogic, Windows, Microsoft Office, VPN, LANs, WANs
Helpdesk Analyst II
Doral, Florida, United States
OnsiteFull Time
3+ YOE3-5+ years help desk or IT service desk experience; advanced troubleshooting across Windows/macOS, networking, and enterprise apps; Active Directory, Office 365, endpoint management; ITIL knowledge; strong communication; on-call availability; bachelor's degree in IT or equivalent.
Active Directory, Office 365, Microsoft 365, Intune, SCCM, JAMF, Windows, macOS, TCP/IP, VPN, DNS, DHCP, PowerShell, Python, ITIL, ITSM
Senior Helpdesk Analyst
Austin, Texas, United States
OnsiteFull Time
3+ YOE3-5 years experience supporting Windows and macOS; Microsoft 365/Office skills; network fundamentals; enterprise ticketing/ITSM platform; user provisioning with Active Directory/Azure AD; fully onsite in Austin office.
Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Active Directory, Azure AD, Zoom, Intune, JAMF, ITIL
Helpdesk Analyst Co-op
O'Fallon, Missouri, United States
OnsiteMultiple Commitments Available
Full-time student pursuing Associate's or Bachelor's in IT, computer science or similar; 24+ college credit hours preferred; knowledge of computer hardware and operating systems; Microsoft Office experience; strong communication and documentation skills.
Windows 7, Windows 8.1, Windows 10, Macintosh OSX, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Skype for Business
IT Helpdesk Analyst
Lebanon, Ohio, United States
OnsiteFull Time
2+ YOERequires 2+ years in help desk, desktop support, or IT support; Windows and Microsoft 365 administration; ticketing systems; basic networking; troubleshooting; and strong customer service and communication.
Windows 11, Microsoft 365, Microsoft Entra ID, Active Directory, VoIP, Windows 10, DNS, DHCP, TCP/IP, VPN, iOS, Android
IT Helpdesk Analyst
Phoenix, Arizona, United States
OnsiteFull Time
1+ YOEHigh school diploma or equivalent; 1-2 years help desk or technical support experience; working knowledge of Windows, Microsoft 365, Active Directory, ticketing systems, and remote support tools; ability to lift heavy equipment; some travel and after-hours support.
Windows 11, Microsoft Office, Microsoft 365, Active Directory, Apple iOS, Android, Network Stack, Server Administration, Printers
IT Helpdesk Analyst
Elmhurst, Illinois, United States
$50k-$65k/yr OnsiteFull Time
2+ YOERequires 2+ years of IT support experience, 1+ year in enterprise environments, endpoint and Microsoft 365 troubleshooting, and strong user support skills. Associate degree or equivalent experience preferred.
Microsoft 365, Active Directory, Azure, Entra ID, VPN, DHCP, DNS, SSL, Fortigate, PBX, Unifi, Microsoft Azure
Helpdesk Support Analyst
Atlanta, Georgia, United States
OnsiteFull Time
1+ YOE1+ years of relevant experience; strong Active Directory and M365 administration knowledge; Windows 10/11 Enterprise expertise; ticket application experience; strong problem-solving and communication skills.
Active Directory, M365, Windows 10, Windows 11
IT Helpdesk Analyst I
Wakefield or Lincoln
$50k-$55k/yr HybridFull Time
0+ YOEMust be a US citizen; Associate's degree required; 0-3 years experience; ability to obtain clearance preferred; CompTIA A+, Network+, Microsoft 365 Fundamentals, or MD-102 preferred; 10% travel; hybrid work.
Microsoft Intune, Microsoft Autopilot, ITSM platform
IT Helpdesk Analyst (Onsite)
Sunrise, Florida, United States
OnsiteFull Time
2+ YOEHigh school diploma required; 2-4 years experience; functional knowledge of Macintosh, Windows, Microsoft Active Directory, MS Office Suite and Office 365; ability to work flexible schedules including night shifts and on-call rotations.
Macintosh, Windows, Microsoft Active Directory, Microsoft Office, Office 365
IT Helpdesk Analyst-Full-Time
Lafayette, Tennessee, United States
$23-$29/hr OnsiteFull Time
High school diploma; computer troubleshooting knowledge; excellent communication; ability to lift up to 60 pounds; on-call availability; variable hours; HIPAA compliance.
EHR, PACS, RIS, LIS
Helpdesk Desktop Support Analyst
San Francisco, California, United States
$80k-$90k/yr HybridFull Time
3+ YOEHigh school diploma required, bachelor's degree preferred; 3-5+ years tier 1 desktop support; experience with Windows 10/11, Office365, VOIP, Fresh Service; ability to work independently; occasional travel; U.S. work authorization required.
Windows 10, Windows 11, Office365, VOIP, Fresh Service
Helpdesk Analyst | End User Support | Experienced Hire
Bala Cynwyd or Philadelphia +1 more
OnsiteFull Time
1+ YOEBachelor's degree preferred; 1+ year technical support experience required. Requires PC/laptop hardware and software troubleshooting, Windows 10/11 and Office 365 experience; PowerShell or Python scripting is a plus.
cloud, BYOD, Microsoft 365, Windows 10/11, PowerShell, Python, Microsoft Office 365
IT Helpdesk Support Analyst (7496)
Newington or Baltimore or Eatontown or United States or Europe or Madrid
OnsiteFull Time
Requires Level 2 desktop support experience, Windows 11, Microsoft 365, hardware, networking, account management, troubleshooting, documentation, and strong customer service skills. Trade school, technical degree, certifications, or equivalent experience accepted.
Windows 11, Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft OneDrive, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Active Directory, Microsoft Entra ID, Microsoft Intune, Windows Autopilot, Microsoft Company Portal, TCP/IP, DHCP, DNS, VPN, VLANs, MFA, Windows, macOS, iOS, Android, Dell, HP
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