University of the District of Columbia: Public historically Black land-grant university serving Washington, D.C. students through degrees, workforce training, research, and community service.
2+ YOEBachelor's degree or commensurate experience; 2-4 years desktop support/help desk experience; hardware support for Intel desktops/laptops, printers, imaging, Windows, Mac OSX, Unix/Linux, Adobe, anti-virus, mobile devices; strong communication and troubleshooting skills.
Microsoft Windows XP, Microsoft Windows Vista, Microsoft Windows 7, Microsoft Windows 10, Microsoft Windows Server 2003, Microsoft Windows Server 2008, Microsoft Outlook, Microsoft Office, Unix, Linux, Apple Mac OSX, Adobe, iOS, Android
The Pictsweet Company: Family-owned producer and distributor of frozen vegetables.
3+ YOERequires 3+ years of experience, an associate degree or equivalent experience, CompTIA A+, and Secret clearance. Tier II desktop support, troubleshooting, patching, and IT equipment support experience required.
ServiceNow, Enterprise Mobile Devices (EMD), OpenNet, iPads, Commercial Off-the-Shelf (COTS), Government Off-the-Shelf (GOTS), Government Furnished Equipment (GFE), AI
Philadelphia or Boston or New York City or Baltimore or Washington or Charlotte or Raleigh or Durham or Atlanta or Chicago or Connecticut or Delaware or Florida or Georgia or Illinois or Indiana or Massachusetts or Maryland or Michigan or North Carolina or New Jersey or New York or Ohio or Pennsylvania or Tennessee or Virginia
$75k-$110k/yrHybridFull Time
HealthVerity: Private healthcare data platform serving life sciences, payers, government agencies, and healthcare analytics organizations.
7+ YOERequires 7–10 years of Windows desktop support, expert Windows administration and troubleshooting, laptop imaging, Active Directory, Microsoft 365, networking, and strong communication skills; CompTIA certification preferred.
Microsoft Windows, SCCM, MDT, Microsoft Intune, Autopilot, Active Directory, Group Policy, Microsoft 365, Wi-Fi, VPN, TCP/IP, DNS, DHCP, JAMF, Okta Identity Access Manager (IAM), Google Workspace, Linux, shell scripting
Ovation Workplace Services: Minority-owned IT services and consulting firm providing managed, field, staffing, professional, and cloud services to businesses.
1.5+ YOEBachelor's or master's in IT/Computer Science or equivalent; 18+ months desktop support experience; Windows 10/11, Microsoft Office 365, Active Directory, GPO, MDM; CompTIA A+ preferred; ability to lift 50 lbs; willingness to work evenings/weekends.
Windows 10, Windows 11, Microsoft Office 365, Cisco Jabber, Microsoft Active Directory, Group Policy Objects (GPOs), MDM, iOS, Android
Virtual Service Operations: Veteran-led managed IT services provider serving government, defense, healthcare, and other regulated commercial organizations.
U.S. citizenship required; must be within driving distance of Arlington, VA; ability to lift 40 lbs, stand/walk, kneel under desks; drug testing compliance; previous desktop support experience desired but training provided.
Sunrise Senior LivingNew York Stock Exchange: SRZ: Provider of assisted living and memory care services.
4+ YOE4+ years desktop support experience, advanced Windows 11 and Active Directory/Entra ID support, HP/Dell hardware, Microsoft 365, networking knowledge, imaging via PXE/USB/Autopilot, ServiceNow, ability to lift 50 lbs.
Windows 11, macOS, Microsoft 365, Microsoft Intune, Configuration Manager, Windows Autopilot, Jamf, Microsoft Entra ID, Active Directory, ServiceNow, HP, Dell, TCP/IP, DNS, DHCP, VPN, PXE, USB
TekSynap: Technology moving at the speed of thought.
3+ YOEProvide Tier I desktop support for Windows, macOS, mobile devices and peripherals; Active Directory administration; remote access tools; meet SLAs and escalate complex incidents.
Microsoft Windows 11, macOS, Android, iOS, Microsoft 365, Active Directory, BeyondTrust, Bomgar, RSA SecurID, VPN, BMC Helix, Remedy, JAMF, ABM, Workspace ONE, Intune, TCP/IP
Koniag IT Systems, LLC: Alaska Native-owned IT services contractor providing telecommunications, digital, cybersecurity, cloud, and data solutions to federal agencies.
1+ YOERequires 1–3 years of enterprise Tier 2 desktop support, Microsoft 365 and Intune experience, ITSM platform experience, CompTIA A+ and Security+, and ability to obtain Public Trust clearance.
Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Microsoft Intune, Windows 10, Windows 11, VPN, Active Directory, Microsoft Entra, NIST SP 800-53, ITSM, ITIL 4, ServiceNow, Remedy
LCG, Inc.: Private technology consulting firm providing IT, grants management, cybersecurity, and digital transformation services to U.S. federal agencies.
5+ YOEFive years of end-user IT support experience with Windows, macOS, hardware, VPN, endpoint management, Active Directory, security compliance, vulnerability remediation, documentation, and remote support.
Microsoft Windows, Apple macOS, Apple iOS, VPN, ServiceNow, Remedy, Cherwell, Active Directory, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, NIH Box, Cisco WebEx, Microsoft Office 365, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft OneNote, Skype, Zoom, Bomgar, Microsoft Remote Desktop Services, Jamf Pro
LeidosNew York Stock Exchange: LDOS: Public defense and technology contractor serving government and commercial customers with digital, health, infrastructure, and engineering solutions.
4+ YOEUS citizen; DoD Secret clearance; HS diploma with 4+ years relevant experience; DoD 8570 IAT Level II Security+ or higher; experience with Microsoft Windows 10 and help desk software; basic network troubleshooting; ability to lift 50 lbs and work in confined spaces.
Microsoft Windows 10, HP Service Manager, Remedy, OTDR
Bowie State University: Public historically Black university providing affordable undergraduate and graduate education to students in Maryland and beyond.
2+ YOEHigh school diploma; 2+ years desktop/end-user support and 2 years AV/classroom technology experience; Windows 11 and macOS knowledge; ability to lift 50 lbs; on-call and after-hours support; occasional evening/weekend event support.
Windows 11, macOS, Microsoft 365, Microsoft Teams, Zoom, Crestron, Biamp, Logitech
General Dynamics Information TechnologyNew York Stock Exchange: GD: Provider of enterprise IT services and defense solutions.
5+ YOE5+ years related experience; US citizenship required; Apple iOS/macOS expertise; MDM tools (Jamf, AirWatch, Intune); executive support experience preferred; ACiT/ACSP certifications a plus.
Apple iOS, macOS, Jamf, AirWatch, Intune, Microsoft Teams, Zoom, Microsoft Office 365
K&L Gates: Global law firm providing corporate, regulatory, litigation, and policy services to companies, public entities, institutions, and individuals.
3+ YOEBachelor's degree or equivalent experience and 3+ years of IT experience. Requires technical support, troubleshooting, communication, prioritization, customer service, and legal-industry software familiarity.
Information Technology Service Management (ITSM), computer, email
A Square Group: Minority- and woman-owned federal IT contractor providing cybersecurity, analytics, cloud, software, and digital transformation services.
5+ YOEBachelor's degree or Associate's in IT with 2 certifications; 5+ years relevant experience; expert in macOS and Windows in Active Directory; Microsoft 360 experience; VIP support; ability to obtain public trust clearance; certification within 9 months.
macOS, Windows 11, iOS, Active Directory, ServiceNow, Microsoft 360, JAMF, Intune, Absolute, SCCM / Microsoft Configuration Manager, Ivanti, Bomgar, BigFix, Linux
ManTech International: Advancing the future of defense through innovative technology.
0+ YOEBachelor's degree in a related technical discipline required; IAT II certification (e.g., Security+) required within 60 days; entry-level cloud certification (Azure, AWS, or OpenStack) required before start; active TS/SCI clearance with polygraph required.
BDR Solutions: Service-disabled veteran-owned small IT services firm modernizing health, social-service, and disaster-relief systems for U.S. federal agencies.
6+ YOEUS citizenship, active Public Trust T3 clearance or ability to obtain, 6+ years enterprise technical project coordination, Bachelor's in IT/math or equivalent, IAT II (Security+) with CE Splunk, ITIL4/5 preferred.
NTT DATATokyo Stock Exchange: 9613: Global digital business and IT services provider.
5+ YOEMinimum 5 years of customer service or processing/intake experience; bachelor's degree or 1.5 years of additional experience per year of degree; ability to obtain Public Trust clearance; US citizenship required.
PC, fingerprint scanner, flatbed scanner, digital camera, signature pad, printer
Senior IT Customer Support Analyst, Desktop Support
Arlington or Columbia or Beavercreek or Dayton or Chantilly or Colorado Springs or Huntsville or El Segundo or Houston
OnsiteFull Time
KBRNYSE: KBR: Provider of science, technology, and engineering solutions.
2+ YOEBachelor's degree in IT, computer science, or related field; 2+ years desktop support experience; Windows 11, Microsoft 365, Teams, ServiceNow; ability to lift equipment and travel locally.
Windows 11, Microsoft 365, Microsoft Teams, ServiceNow, Microsoft Endpoint Manager, Intune, Cisco, SAP
Wichita Tribal Enterprises: An SBA 8(a) Tribally Owned Small Business Driving Impact Through Federal Excellence
4+ YOEAssociate degree in IT or related field; 4+ years IT support experience; U.S. citizenship; ability to obtain government security clearance; NIST SP 800-53 and FISMA compliance; occasional travel and extended hours.
Microsoft Windows, GIS, AutoCAD, ServiceNow, Remedy