38 customer support representative jobs at 34 companies in Kannapolis, NC
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Customer Support Representative
Charlotte or Old Hickory
OnsiteFull Time
Magnera CorporationNYSE: MAGN: Public manufacturer of specialty nonwoven and polymer materials serving hygiene, healthcare, wipes, construction, filtration, and food-and-beverage customers.
1+ YOECollege degree or relevant work experience; one year customer care experience; proficient in Microsoft 365 and CRM systems; strong communication, organizational, and problem-solving skills.
Fastbreak AI: AI-powered sports operations software serving professional leagues, collegiate conferences, clubs, and youth tournament organizers.
High school diploma or equivalent required; 1+ year customer service or call center experience preferred; friendly and professional phone presence; comfortable learning new software; strong attention to detail; reliable and punctual with shift availability.
Customer Service & Dispatch Support Representative (CSR/DSR)
Indian Trail, North Carolina, United States
$18-$22/hrOnsiteFull Time
Parks Heating Cooling Plumbing & Electrical: Family-owned Charlotte-area HVAC, plumbing, sewer-and-drain, and electrical service serving homeowners.
1+ YOEAt least one year of call-center, customer service, scheduling, or dispatch support experience preferred; experience with ServiceTitan or similar CRM/dispatch system a plus; strong communication and organizational skills.
BI-Tek: Private Charlotte software provider serving local governments with real-estate appraisal, tax billing, and tax-collection systems.
High school diploma or equivalent; proven technical support or customer service experience; strong problem-solving and communication skills; familiarity with troubleshooting and remote support tools; flexible hours including evenings and weekends.
Charter CommunicationsNASDAQ: CHTR: Leading broadband connectivity and cable operator.
High school diploma or equivalent; ability to work nights, weekends, and holidays; English proficiency; 6+ months customer service and computer experience preferred; MS Office and typing skills.
Customer Service Representative | SB Billing Support
Charlotte, North Carolina, United States
OnsiteFull Time
Spectrum Enterprise: Charter's division providing fiber technology solutions to large businesses and communications service providers.
High school diploma or equivalent; experience providing basic customer service to external customers; ability to read, write, speak and understand English; must be able to work lawfully in the U.S. without sponsorship.
Charlotte or North Carolina or United States +3 more
OnsitePart Time
Circle KTSX: ATD: Multinational convenience store and fuel retailer.
Provides customer service, operates registers, supports food programs, maintains store standards, and performs physical tasks. High school diploma or equivalent and retail or cashiering experience are preferred.
Airtron: Private HVAC installation and maintenance provider serving homebuilders and homeowners nationwide.
2+ YOEHigh school diploma or GED, 2–4 years of office experience with phone-based customer support, Microsoft Excel, Word, and Outlook experience, valid driver's license, and English communication skills.
Microsoft Excel, Microsoft Word, Microsoft Outlook
Davis Furniture Industries: Family-owned contract furniture manufacturer serving corporate, hospitality, healthcare, and educational environments.
3+ YOE3+ years customer service or sales support experience preferred; strong communication, organizational, problem-solving skills; Microsoft Office proficiency; ERP/CRM experience preferred; college degree or equivalent experience.
S.P. Richards: Private U.S. wholesale distributor serving resellers with janitorial, office, furniture, technology, and facility products.
Associates degree preferred; ability to field B2B phone and Salesforce requests, provide product and order information, perform order entry, and communicate clearly; Microsoft Word/Excel and email skills required.
Salesforce, Microsoft Word, Microsoft Excel, E-mail
Tax Season Customer Support Remote Southeast US and Charlotte NC
Georgia or South Carolina or North Carolina or Florida or Tennessee or Charlotte
$17/hrRemoteTemporary, Part Time
TaxSlayer: Private U.S. tax-preparation software serving individual taxpayers and professional tax preparers.
High school diploma or equivalent; previous customer support or related experience; excellent communication and problem-solving skills; reliable internet (10 Mbps upload/25 Mbps download); flexible availability including evenings, weekends, holidays.
Customer Service Representative & Veterinary Assistant
Charlotte, North Carolina, United States
$19-$22/hrOnsiteFull Time
Epic Tails Veterinary Clinic: Private veterinary clinic providing preventive, diagnostic, and treatment care for Charlotte pets.
Previous experience as a Client Service Representative and Veterinary Assistant strongly preferred; strong organizational and communication skills; ability to work front-desk and clinical support roles.
Customer Service Representative – Financial Services
Charlotte, North Carolina, United States
$19/hrOnsiteFull Time
TTECNASDAQ: TTEC: Global provider of customer experience technology and services.
1+ YOE1 year customer service experience, high school diploma or equivalent, proficiency with Microsoft Word/Excel/PowerPoint/Outlook and multiple electronic systems, strong communication and customer support skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Zingerle Group: Italian family-owned manufacturer of folding gazebos, inflatable tents, and beer-garden furniture for global business customers.
2+ YOEBachelor's degree or two years of customer service/sales support experience; proficiency with MS Office (Outlook, Word, Excel); organized, proactive, and professional communication skills.
Microsoft Outlook, Microsoft Word, Microsoft Excel
Hangcha: U.S. forklift distributor supplying Hangcha material-handling equipment, parts, and service to dealers and customers nationwide.
3+ YOEAssociate or technical degree or equivalent experience, 3–5+ years in forklift or industrial equipment service, strong mechanical, electrical, and hydraulic troubleshooting skills, forklift certification, and travel availability.
Emser Tile: Private tile and natural-stone designer, marketer, and producer serving residential and commercial builders, contractors, architects, and designers.
1-3 years warehouse or construction experience preferred; forklift certification and wet saw experience a plus; ability to lift 50 lbs; pass background check; bilingual Spanish/English preferred; functional computer skills.
Sunbelt RentalsNew York Stock Exchange (NYSE) and London Stock Exchange (LSE): SUNB: Provider of equipment rental and onsite solutions for industry.
2+ YOE2+ years customer service experience required; sales skills, computer proficiency with MS applications, ability to lift 25+ pounds, and work indoors/outdoors.
U.S. BankNew York Stock Exchange: USB: Diversified financial services and banking institution.
2+ YOEHigh school diploma or equivalent; two or more years of related experience; proficient computer navigation skills including Microsoft Office; ability to manage multiple tasks and deadlines; effective communication and customer service skills.
DH Pace: Provider of door, docking, and security product solutions.
Attention to detail, customer service skills, ability to work independently and in a team, strong Microsoft Office and computer skills, excellent communication, billing experience preferred.
MSC Industrial Supply Co.NYSE: MSM: Leading North American distributor of metalworking and MRO products.
2+ YOEHigh school diploma/GED required; at least two years of customer service or customer-facing experience required; call center experience with upsell/cross-sell preferred; MRO industry experience preferred; Microsoft Office knowledge; ASI/AS400 experience preferred.