1,153 client services manager jobs at 189 companies in Michigan
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Senior Manager, Client Services
Charlotte or South Bend or Belleville or Strongsville
HybridFull Time
Archway: Private U.S.-based marketing execution and 3PL fulfillment provider serving retail, CPG, QSR, and enterprise brands.
5+ YOEBachelor’s degree preferred in business, marketing, communications, or related field; 5–8 years in client success, account management, or customer experience; team leadership and CRM proficiency required.
Belleville or Strongsville or South Bend or Oklahoma City or North Carolina
OnsiteFull Time
Growth Catalyst Group of Companies: Technology-enabled supply chain, fulfillment, logistics, and marketing-execution group serving retail and e-commerce businesses.
5+ YOEBachelor's degree in business or related field preferred; 5-8+ years progressive client services experience; experience in distribution verticals like retail, CPG, book distribution; team leadership; CRM and analytics proficiency.
United States or Alabama or Michigan or Louisiana or Nebraska or Missouri or Wisconsin or South Carolina or Kentucky or Delaware or Tennessee or Illinois or Virginia or Georgia or Minnesota or Iowa or Oregon or Washington or Mississippi or North Carolina or Wyoming or Arkansas or Pennsylvania or Indiana or Oklahoma or Utah or Texas or Rhode Island or Nevada or Colorado or Arizona or South Dakota or Idaho or Florida or Maryland or West Virginia or Ohio or New Mexico or Kansas or Connecticut or California or Massachusetts or New York
$130k-$140k/yrRemoteFull Time
Everise: Private global BPO delivering customer-service solutions to healthcare, insurance, utilities, travel, and technology companies.
5+ YOEBachelor's degree in Business or related field; 5-10 years client services/account management experience in global BPO; experience managing enterprise client relationships, program financials, and performance reviews; project management certification preferred.
Monroe Community Mental Health Authority: Public Michigan community mental health authority providing behavioral-health, substance-use, and developmental-disability services to Monroe County residents.
Bachelor's degree in social work with Michigan licensure (LBSW/LLBSW) or Master's in social work, psychology, or counseling with Michigan licensure (LMSW/LLMSW, LLP/TLLP, LPC); 1+ years IDD experience preferred.
Muskegon or Grand Rapids or Greenville or Holland or St. Joseph
HybridFull Time
Hungerford CPAs + Advisors: West Michigan accounting and business advisory firm serving closely held businesses, nonprofits, governments, families, and individuals.
5+ YOE3+ MgmtBachelor’s degree in Accounting, Finance, or related field; 5+ years of public accounting experience; 3+ years in client-facing leadership or advisory; strong analytical and communication skills.
America's Choice Insurance Partners: Independent full-service insurance agency serving families and RV owners with personal, auto, home, and recreational-vehicle coverage.
Customer support or administrative experience preferred, with insurance operations experience helpful. Requires client needs assessment, solution presentation, objection handling, relationship management, and Microsoft product proficiency.
America's Choice Insurance Partners: Independent full-service insurance agency serving families and RV owners with personal, auto, home, and recreational-vehicle coverage.
Customer support or account management experience preferred; ability to assess client needs, recommend insurance products, cross-sell, resolve issues, and use Microsoft products and web-based software.
Dearborn or Detroit or North America or Europe or Asia
$63k-$90k/yrOnsiteFull Time
Livingston International: Canadian customs brokerage and global trade services helping businesses manage customs, compliance, consulting, and freight forwarding.
7+ YOERequires 7 years of related experience, talent and performance management, analytical and strategic problem-solving skills, continuous improvement expertise, data-flow knowledge, and strong collaboration and communication skills.
Copper Country CMH Services Authority: Public Michigan mental health agency serving people with serious mental illness and developmental disabilities across four counties.
1+ YOEDegree in social work or human services; 1 year experience with intellectual/developmental disabilities or mental illness; valid Michigan driver's license; dependable vehicle; ability to pass criminal background check; travel to surrounding counties.
AgeWell Services of West Michigan: Private nonprofit serving adults 60+ with meals, transportation, wellness activities, and elder-justice support in West Michigan.
High school diploma or equivalent; strong communication and active listening skills; proficiency with client records management systems/databases; organizational skills; ability to empathize and maintain professionalism.
Hylant: Privately held U.S. insurance brokerage serving businesses and individuals with employee benefits and risk-management consulting.
3+ YOEBachelor's degree in business, insurance, risk management or similar; 3+ years insurance client service experience; active Property & Casualty License; intermediate Microsoft Office skills; CIC or CRM designation encouraged.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook
Bluewater Technologies: Woman-owned experiential agency and audiovisual integrator serving brands, agencies, venues, and organizations with events and immersive installations.
8+ YOE8-12+ years in client services/account management in experiential or live production; proven success with high-profile clients; leadership experience; financial fluency; strong communication and strategic skills; ability to work onsite at events with extended hours and travel.
Austin Benefits Group: Privately held Michigan employee benefits agency serving businesses with health plans, HR technology, administration, and compliance services.
Full-time Client Relationship Manager for business insurance; requires strong customer service, account management, renewal process, cross-selling, and benefits education; insurance license support provided.
Managed Medical Review Organization: URAC-accredited independent medical review organization providing evidence-based disability and healthcare reviews for insurers and government agencies.
5+ YOEBachelor's degree with commensurate healthcare operations or client management experience; 5+ years client relations or account management; strong communication, organizational, analytical skills; Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Teams, Microsoft PowerPoint
Farmers Insurance: Provides home, auto, life, and commercial insurance products.
Strong communication and interpersonal skills, customer-focused mindset, organizational skills, ability to manage multiple tasks, comfort in performance-based environment, willingness to learn new systems.
Boston or Arizona or California or Colorado or Connecticut or Florida or Idaho or Illinois or Kentucky or Maine or Maryland or Massachusetts or Michigan or Missouri or Nevada or New Hampshire or New Jersey or New York or North Carolina or Ohio or Oklahoma or Pennsylvania or Rhode Island or Tennessee or Texas or Utah or Virginia
$75k-$90k/yrRemoteFull Time
829 Studios: Technology-enabled digital marketing firm serving businesses with integrated marketing, strategic communications, web development, and analytics.
5+ YOERequires 5–7 years of project management experience, digital advertising expertise, paid search and social campaign management, cross-functional collaboration, Scrum ceremony leadership, analytics, and strong client communication skills.
Testing Engineers & Consultants, Inc.: Woman-owned Michigan engineering firm serving government and commercial clients with environmental, geotechnical, building, construction, and materials-testing services.
7+ YOEBachelor's degree preferred; 7+ years in construction materials testing, inspection, or management; project, personnel, and client management experience; valid driver's license; travel throughout Michigan.
Member Driven Technologies: Credit union-owned CUSO providing secure technology, core-processing, digital, IT, consulting, and compliance solutions to credit unions.
2+ YOEHigh school diploma required; bachelor's degree in business or marketing preferred; 2+ years client success or account management in B2B; strong client success strategies; up to 50% travel; additional weekend hours as required.
Arizona or California or Colorado or Florida or Georgia or Iowa or Idaho or Illinois or Indiana or Kentucky or Massachusetts or Michigan or Missouri or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin or West Virginia
$80k-$120k/yrRemoteFull Time
Phil: Private U.S. health-tech platform helping pharmaceutical brands deliver prescription access, affordability, adherence, and direct-to-patient services.
Bachelor's degree or equivalent experience; experience in client support, escalation management, or support operations including managing people, ideally in healthcare or health-tech; ownership of support KPIs; cross-functional resolution experience.