6 customer support engineer jobs at 6 companies in Delaware
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Service Sustainment Engineer
Newark, Delaware, United States
$102k-$159k/yrOnsiteFull Time
HologicNasdaq: HOLX: Developing medical technology focused on women's health.
5+ YOEBachelor's degree in Engineering or equivalent; 5+ years as Quality, R&D, or Manufacturing engineer; 5+ years in customer/technical/field support with 2+ years in product support; Windows and Microsoft Office proficiency.
Beverly or Maine or New Hampshire or Vermont or Massachusetts or Rhode Island or Connecticut or New York or New Jersey or Pennsylvania or Delaware or Maryland or Virginia or West Virginia or North Carolina or South Carolina or Georgia or Florida
$90k-$120k/yrFieldFull Time
HighRes Biosolutions: Private U.S. laboratory-automation serving pharmaceutical, biotech, and academic research laboratories.
Bachelor’s degree in electromechanical, life science, or engineering, or equivalent experience; 2+ years in field service or customer-facing support; driver’s license and weekly customer-site travel required.
United States or Alabama or Arizona or Arkansas or California or Colorado or Delaware or Florida or Georgia or Idaho or Illinois or Indiana or Kentucky or Louisiana or Michigan or Missouri or Montana or Nevada or New Jersey or New York or North Carolina or Oklahoma or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$120k-$130k/yrRemoteFull Time
Dental Intelligence: Private dental-practice software providing analytics, workflow automation, patient engagement, scheduling, payments, and AI tools.
7+ YOE3+ Mgmt7+ years in technical support or escalations, 3+ years leadership managing managers, experience owning bug triage and escalation workflows with Engineering, Jira, and leading through incidents. Bachelor's degree or equivalent experience.
Jira, Intercom, Zendesk, Salesforce Service Cloud, SQL
Newark or Allentown or Pennsylvania or New York or New Jersey or Delaware or Virginia or West Virginia or North Carolina or South Carolina or Ohio or Michigan or Connecticut or Maine or Massachusetts or New Hampshire or Rhode Island or Vermont
FieldFull Time
Metrohm USA: U.S. subsidiary of a Swiss analytical-instrument manufacturer serving laboratories and industrial plants with chemical-analysis equipment and support.
Associate degree or equivalent experience, 4+ years supporting process or industrial instrumentation, electrical/electronic/mechanical troubleshooting, schematic interpretation, analytical problem-solving, communication, and customer-facing independence.
Rock Hill or Charlotte or Maryland or Delaware or North Carolina or South Carolina or District of Columbia
$95k-$115k/yrFieldFull Time
Econolite: Private North American intelligent transportation systems provider serving transportation agencies with traffic-control hardware, software, and lifecycle services.
5+ YOERequires 5+ years in engineering, account management, or traffic signal support; strong communication, territory management, customer relationship, and traffic industry knowledge. Engineering degree or equivalent experience preferred.
Qnity ElectronicsNYSE: Q: Materials and solutions for advanced electronics and high-tech industries.
3+ YOEBachelor's degree in business, economics, engineering, supply chain or related field; 3-5 years experience in pricing, customer service, commercial support, or business operations; advanced Excel; ERP (SAP preferred) and CRM (Salesforce) experience; professional English.