13 call center representative jobs at 10 companies in Buffalo, NY
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Contact Center Representative - Consumer Banking
Buffalo, New York, United States
$19-$21/hrOnsiteFull Time
KeyCorpNYSE: KEY: Financial services holding providing retail and commercial banking.
1+ YOEMust reside in Amherst, NY; 1+ year customer service or call center experience; high school diploma or GED; strong communication and problem-solving skills; ability to multitask and use multiple computer systems; flexible schedule.
Insurance Customer Service Representative (Call-Center)
Williamsville, New York, United States
$21-$25/hrOnsiteFull Time
AAA Western and Central New York: Not-for-profit motor club serving Upstate New York with roadside assistance, travel, insurance, financial services, and driver training.
High school diploma required; must obtain and maintain NYS P&C insurance license; prior sales/customer service or insurance experience preferred; ability to work evenings, weekends, and events; computer proficiency; ability to lift up to 30 lbs.
Auburn or Mansfield or Cheektowaga or Rochester or East Syracuse
$19/hrOnsiteFull Time, Part Time
Power-Flo Technologies: Privately held electrical/plumbing distributor, automation fabricator, and pump-and-motor repair provider serving Northeast businesses.
Outbound sales experience, cold calling or call center skills, strong communication, customer service, product knowledge, multitasking, and MS Office proficiency. Driver's license required; U.S. work authorization required.
UBMD Internal Medicine: Nonprofit academic internal-medicine practice providing adults primary and specialty care, medical education and research.
2+ YOE2-3 years customer service experience required, healthcare or call center preferred; insurance verification experience; medical terminology knowledge; computer proficiency; background check and drug screen required.
AAA Western and Central New York: Not-for-profit motor club serving Upstate New York with roadside assistance, travel, insurance, financial services, and driver training.
1+ YOERequires 1–2 years of travel industry or customer service/call center experience, Salesforce proficiency, travel booking knowledge, strong communication, outbound calling, multitasking, and attention to detail.
General Physician, P.C.: Private multi-specialty medical group providing primary and specialty care to patients across Western New York.
High school diploma or GED required; 2-4 years medical office, call center, or customer service experience preferred; knowledge of insurance and medical terminology; strong communication and computer skills; ability to handle high call volume.
GEICO: A leading provider of auto and property insurance.
High school diploma or GED required; college degree preferred; experience in high-volume call centers with KPIs preferred; availability to work evenings, weekends, and holidays; strong customer service and communication skills.
Capital Management Services: Buffalo-based debt collection agency and BPO call center serving creditors in financial services, healthcare, and insurance.
Strong communication and negotiation skills; professional phone presence; ability to remain empathetic and compliant; collections or call center experience preferred but not required; paid training provided.
Lead Training Patient Communication Representative
Buffalo, New York, United States
$21-$29/hrOnsiteFull Time
General Physician, P.C.: Private multi-specialty medical group providing primary and specialty care to patients across Western New York.
2+ YOEHigh school diploma or GED required; 2-4 years medical office, training, call center or customer service experience preferred; knowledge of insurance and medical terminology; strong communication and computer skills; ability to handle high call volume.
Customer Service / 1st Party Collections Representative
Amherst, New York, United States
$19/hrOnsiteFull Time
Capital Management Services: Buffalo-based debt collection agency and BPO call center serving creditors in financial services, healthcare, and insurance.
Strong customer service experience in retail, hospitality, call center, or financial services; excellent communication and computer skills; must work in-office in Amherst, NY and be available for required training schedules.
VerizonNYSE: VZ: Leading global provider of telecommunications and technology services.
2+ YOEConsultative sales and customer service skills, strong communication, multitasking, empathy, and incident-resolution abilities. Associate degree or 2+ years relevant experience preferred; call center, collections, and sales experience beneficial.
Allegany County or Cattaraugus County or Chautauqua County or Erie County or Genesee County or Niagara County or Orleans County or Wyoming County
$23/hrRemoteFull Time
Highmark Inc.: Not-for-profit Blue Cross Blue Shield health insurer serving consumers, businesses, and government entities across Pennsylvania and nearby states.
1+ YOEHigh school diploma or GED and 1+ year of customer service, contact center, or healthcare-related experience required; 2 years of high-volume call center experience preferred.
NextEra EnergyNYSE: NEE: Largest electric utility holding and renewable energy generator.
3+ YOEHigh school diploma/GED; 3+ years experience; B2B sales or call center experience preferred; CRM system experience; strong communication and negotiation skills; Monday-Friday 8am-4pm schedule.